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Page updated as of March 3, 2021

In light of the Government of Alberta’s recent announcement to ease further restrictions as part of their step two plan, we will begin a thoughtful approach to determine how this new information might affect services offered by the City.

This will be discussed during the Wednesday, March 3rd Emergency Advisory Committee Meeting of Council.

The process includes preparing our staff, ensuring safe access to our facilities and communicating details to Edmontonians.

We ask that Edmontonians continue to check for the most up to date information.

Recreation Facilities

Updated March 3

Starting March 5, some indoor fitness opportunities will open for the general public to participate in low-intensity group and individual fitness activities.  

The following schedule of amenity openings are subject to change depending on the availability of resources or further provincial announcements:

Fitness Centre Openings:

Low-intensity activities are defined by being able to breathe and talk easily while engaged in the exercise. These include yoga, pilates, treadmill walking, all cardio and strength training equipment at a low intensity. See information on the perceived rate of exertion.

Aquatic centres will remain closed for the time being.

Residents are required to reserve a time slot through Move Learn Play before visiting a facility. Drop-in visits are not permitted. Facility reservations open March 4. 

Low intensity fitness programs in facilities begin on March 8. The City will relaunch personal training opportunities within facilities. In-facility group fitness program registrations begin March 5.

New measures will be in place to ensure public health guidelines are followed. These requirements are:

  • Maintain three metres distance from others while in facilities
  • Avoid gathering inside and outside facilities
  • Wear a mask or face covering at all times. Masks or face coverings are now mandatory when in a City recreation centre, including while involved in fitness activities
  • Practice regular hand hygiene
  • Stay home if experiencing any symptoms of COVID-19

Province of Alberta Restrictions

The province has declared a state of public health emergency and put in place new mandatory public health measures across Alberta to protect the health system and slow the spread of COVID-19.

In addition to the mandatory restrictions below, the province has mandated that all Alberta employees must work from home unless physical presence is necessary.

Effective Monday, January 18, some restrictions will be eased:
  • Outdoor social gatherings are allowed up to 10 people.
  • Personal and wellness services are allowed to open by appointment only.
  • Funeral ceremony attendance has been increased to 20 people, with mandatory masking and 2 metre physical distancing. Funeral receptions are not allowed.
The following mandatory restrictions are in effect in Edmonton until further notice:
  • No indoor social gatherings in any setting.
  • No festivals or events are permitted.
  • Places of worship must reduce to 15% capacity with mandatory masking. 
  • Retail stores, grocery stores and shopping malls must adhere to a 15% capacity and there is restricted access to some businesses.
    • A comprehensive list is available on
    • Albertans are encouraged to limit in-person visits to retail locations and use curbside pick up, delivery and online services.
    • Food courts are open for take out service only.
  • Businesses that are closed for in-person service include:
    • Banquet halls, restaurants, bars, pubs, night clubs, cafes, lounges, casinos, bingo halls, racing, bowling alleys, pool halls, legions, museums, libraries, conference centres, trade shows, auditoria and concert venues, non-approved/licensed markets, community centres, camps, recreation and fitness centres, pools, and indoor rinks.
    • Children’s play places or indoor playgrounds.
    • All levels of sport (professional, semi-professional, junior, collegiate/universities and amateur). Exemptions may be considered.
  • Outdoor skating rinks and ski and toboggan hills remain open.
  • Child care centres remain open.
  • Wedding services are allowed with a maximum of 10 participants, however no receptions are permitted.
  • Masks are mandatory for all indoor workplaces and public indoor spaces.

For more information on the mandatory provincial restrictions, please visit

Enforcement Activation

The City supports the restrictions announced by the province by activating our enforcement teams.

Through close coordination with Edmonton Police Service (EPS) and Alberta Health Services (AHS), teams of Peace Officers work 7 days a week to support Face Covering bylaw enforcement and Public Health Order monitoring. While enforcement has occurred throughout the pandemic, the City concentrates our efforts on public spaces, gatherings and worship centres. 

Outdoor Experiences

Edmontonians are encouraged to take part in outdoor recreation activities with members of their immediate households or their permitted close contacts.

Fireworks Permits

Tier 2 consumer firework permits with a qualified shooter on private or public land will no longer be available to reduce the risk of the social gatherings these events promote.

Tier 1 permits for consumer fireworks on private property remain available.  

Travel Recommendation

The City recommends that Edmontonians limit their non-essential travel and avoid going to other jurisdictions unnecessarily. 

Service Counter Closures

In-person services will be reduced, including the Edmonton Service Centre at the Edmonton Tower, to protect everyone’s health and safety. 

The following locations with in-person services will be closed. Most locations will still offer services via phone, email or mail:

The following service counters will be open for services by appointment only:

Service of Legal Documents On the City

City Hall and Chancery Hall are closed to the public.

Contact the Law branch to arrange a time and manner for personal service of legal documents.

Contact or 780-496-7200

Pursuant to Alberta Rules of Court, Rule 11.21, this email address is not a valid address for service and emails sent to this address with legal documents attached will not be considered service on the City of Edmonton.  You will receive a reply from one of the lawyers regarding service arrangements.

The City offers a number of online options for services. The online options available will be found within the department pages that offer the service. More information on these services and many others is available at

Any other services can be accessed through the 311 app or by calling 311.

COVID-19 Bylaw Complaints

The City of Edmonton is taking bylaw complaints on concerns related to COVID-19. (eg. Face Coverings)

Physical Distancing Concern

The City of Edmonton is taking complaints on physical distancing concerns related to COVID-19

COVID-19 Resources

Government of Alberta

Latest news and updates on COVID-19 and the current risk level for Albertans.

Government of Alberta

Current Situation

  • Status on current number of cases in Alberta

Current Risk level in Alberta

  • Risk Level 

Cases and Testing

  • Location, confirmed cases and deaths

About Coronavirus

  • Background information on the virus

Prevent and Prepare

  • How to prevent the spread
  • How to prepare

Info for Albertans

  • Info for travellers
  • Info for seniors
  • Info for schools
  • Info for employers
  • Info for municipalities

Actions Being Taken

  • Listing of current actions being taken

Chief Medical Officer Updates

  • Latest statements from Dr. Deena Hinshaw, Alberta’s Chief Medical Officer of Health

Isolation and Quarantine

  • How to access isolation hotels


  • Listing of web based resources


  • Links to Alberta news on new cases of COVID-19
Government of Canada

Outbreak Update

  • Current situation
  • Risk to Canadians
  • How Canada is monitoring COVID-19
  • History

Symptoms and Treatment

  • Symptoms of COVID-19
  • If you become ill
  • Diagnosing coronavirus
  • Treating coronavirus
  • About coronaviruses

Prevention and Risks

  • How coronavirus spreads
  • Preventing coronavirus
  • Risks of getting coronavirus

Being prepared

  • Being prepared
  • For individuals
  • For communities
  • For schools and daycares
  • For workplaces

For health Professionals

Canada’s response

  • How Canada is responding to COVID-19
  • At Canadian airports
  • Assisted departures
  • Collaboration

Travel Advice

  • Active travel health notices
  • Health risks
  • Safety and security abroad
  • Avoid all cruise ship travel
  • Registration of Canadians Abroad
  • For returning travellers

Awareness Resources

  • Know the facts about coronavirus disease (COVID-19)
  • About coronavirus disease (COVID-19)
  • Be prepared
  • Be Prepared COVID-19
  • Travellers returning to Canada
  • Travellers returning from Iran and Hubei Province, China

COVID-19 Data Dashboard

Updated daily - information about various elements of the City’s response to COVID-19

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