No, none of your personal information is being shared publicly. You will see your information for requests you submitted in My Requests on your device only.
The Edmonton 311 App makes it easy to report your concerns while you're on the go.
311 has made reporting concerns to the city more convenient through the use of your mobile device.
With the Edmonton 311 App, you can report:
Winter Road/Bike Lane Maintenance
- Winter roads
Winter Sidewalk Maintenance
- Resident/business maintained sidewalk
- Park walkway
- City maintained sidewalk
- Manhole covers/catch basin concerns
- Obstruction - public property
- Road maintenance
- Street sweeping
- Road flooded/drain blocked
Sidewalks and Bike Lanes
- Sidewalk repairs
- Bike rack maintenance
- Bike lanes
Street/Traffic Lights & Signs
- Traffic signs
- Traffic signal light timing
- Streetlight maintenance
- Dead animal removal
- Litter – public property
- Overflowing garbage cans
- Needle disposal - public property
- Unsightly property
- Overflowing ashtray
- Bus shelter vandalism/damage
- Graffiti – public and private property
- Other vandalism/damage
- Parks maintenance
- Pooling water in play space
- Sports field maintenance
- Structure/playground damage
- Dead or overgrown trees
- Tree/branch damage
- Parking complaint
- Private parking complaint
You also have the option to attach a photo and use your smartphone's GPS function to allow the App to detect your location.
If you are reporting an issue from a different location, tap and drag the pin to the right location.
Your service request will be directed to the responsible City area.
Departments follow up on each report and will determine corrective action based on severity, location, and other factors.
Note: Reporting through the Edmonton 311 App is another way to contact 311. Your request receives the same priority whether it is phoned in, reported online or through the mobile app. Response time does vary based on the unique service request.
The Edmonton 311 App is free to download!