The Transit Access Grant (TAG) program provides fare products directly to eligible non-profit agencies in the city of Edmonton.

Applicant Eligibility

To be eligible to apply for the Transit Access Grant (TAG) fare product, agencies must:

  • Be a registered non-profit agency
  • Work with Edmontonians who have low-income and are in need of urgent, short-term transit support
  • Have been in operation for at least 1 year
Applications can be submitted at any time, however they are only assessed for eligibility during the following two application review periods:
  • Application review #1 - 3rd week of January to the end of the 2nd week of February
  • Application review #2 - 3rd week of June to the end of the 2nd week in July
Application Requirements

Agencies in operation for less than 1 year are not eligible for Transit Access Grant. Please re-apply for the program once you have been in operation for one full year, and can provide your Proof of Filing and Certificate of Incorporation.

If you have any questions, please contact the Program Coordinator.
The City of Edmonton is not able to support individuals directly with fare product. Instead, we support individuals in need of subsidized transit through a variety of agencies and programs. Please reach out to any agencies that you are already connected with to see if they offer any support for access to transit. All City of Edmonton transit subsidy programs can be found on within our Fare Assistance Programs.
Documentation Requirements

Your application will not be considered without the following documentation:

Agency Information

Please enter the name the same as it is written on official documentation.

The 'Application Confirmation' email will be sent to this email address.

This is required in case of staff turnover.

This is required in case of staff turnover.

Agency Information

Please enter using the number pad.

Tracking and Reporting Requirements

To be eligible for this program, you must have the administrative capacity to track tickets internally, submit  a mid-year and final report.  
Tracking requirements:

You must internally track the distribution of your fare products. The data from your tracking sheet is required to be submitted as part of the Google Form Report in June and in December.
Reporting Requirements - you will receive this in email format:

  • Mid-term report (5-6 questions) is due in August. 
  • The final report (5-6 questions) is due in December.
Ticket Request

There are a limited number of fare products available.

Please consider the number of clients your agency serves and the number of tickets you expect to distribute each month. 

There is a second application if you run out of fare product.  Try not to over-order. 
New Information
  • Single Adult Tickets Only (Family/Day Passes no longer available)
  • Tickets valid with Arc (will expire after 12 months) 
  • Exchange of expired product is not possible, please request only what will be used
  • Eligible agencies can reapply for product mid year, subject to availability (2 application reviews)
Need help planning for your request?

This chart should help guide you to what your organization needs for the allotted time frame of 1 year. 

Quantity Requested

Please enter using the number pad.
ETS strives to meet the requests of as many agencies as possible. This number exceeds the maximum allowable request per agency. Please consider reducing your request by connecting clients to other supports. For more information about other fare assistance programs, please see Transit Fare Assistance Programs.


FOIP Statement
Your information is being collected for the purpose of determining eligibility, and for the administration and management of the Edmonton Transit Fare Assistance, Transit Access Grant Program. Collection is authorized under section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act and is managed and protected in accordance with the Act. Questions about the collection, please contact the City of Edmonton Fare Assistance Program Coordinator at 780-977-3162,, or mail to “Fare Assistance Program Coordinator”, 18 Floor Edmonton Tower  10111 - 104 Avenue, Edmonton, AB, T5J 0J4.