The ETS TraXSafe program is designed to help transit customers, pedestrians, and motorists stay safe around LRT tracks and stations.

Door Safety on the Trains

  • Doors are not unlocked until the train has come to a complete stop; the train cannot move again until all doors are closed and locked. Please do not block the doors or prevent them from closing.
  • Although the doors are locked and unlocked by the operator, it is the passengers who control when the doors are opened by pushing the door buttons inside or outside the vehicle. 
  • Doors open to the inside. Stand back so you don't get caught between the open door and the panel at the back of the adjacent seat. 
  • Door opening and closing times are on a pre-set cycle of 8 seconds. However, doors will remain open if the air bladder on the door edge detects an obstruction when closing, or an object breaks the beam of the electric eyes on the lower part of the door. 
  • A chime sounds when the doors are locked by the operator. This is also a warning that the train is about to move. The door buttons are no longer active once the operator has locked the doors. If a door is open when the chime sounds, it cannot be held open by pressing the door button. The door will cycle closed unless the electric eye is blocked or the door sensitive edge is contacted. 
  • Please note: at above-ground LRT stations with gate controls (Belvedere, Stadium, Health Sciences Station, McKernan-Belgravia, South Campus, Southgate, Century Park), once the LRT gates have been activated and start their descent, the train operator will not reopen doors for patrons to board for safety reasons. Reopening the train doors encourages patrons rushing for the train to go around or under the gates, placing themselves in danger of falling or coming in contact with a train.
  • When boarding or leaving the train, take a minute to make sure you have all your belongings (including children) on the same side of the door as you.

Escalator Safety in LRT Stations

Escalators are common throughout our LRT system and using them appropriately is a safety issue most of us take for granted. Please keep in mind:

  • Untied shoe laces, loose clothing or bags can get caught in the moving parts. Think it can't happen – think again. 
  • Watch how you step on and off the escalator. We've all seen small children slip or trip as they board or leave. It's important to keep a firm grip on them so they don't fall and hurt themselves. Adults can misjudge as well, so stay aware of your location and be ready to step off at the top. 
  • If you're not in a rush, please keep to the right so those who are can get to the top and be on their way with as little fuss as possible. 
  • When you do leave the escalator, please move out of the way so the rest of the folks behind you can get off quickly and easily.

Stairs at LRT Entrances – Winter Safety

Please watch your step when using the outside entrances to the LRT stations. When our temperatures hover around 0°C, the ice on the sidewalks melts and the brown salt-filled sludge is tracked down the stairs.

While we do sweep as much of the sludge off the stairs as possible, ETS does not wash the exposed entrance stairs if the temperature is below +5°C because the stairs can freeze causing a major safety hazard.

We apologize for the inconvenience, and request your patience until we're able to return the stairs to their regular standard for safe travel.

LRT Grade Crossing Warning Devices

Some complaints have been received about the sound from grade crossing warning devices along the LRT line.

The grade crossing warning bells are a necessary safety device to alert motorists, pedestrians, and cyclists that trains are approaching the crossing, with the intent of preventing a collision.

The City of Edmonton’s Urban Noise Policy sets a standard of 65 decibels, measured over a 24 hour time period, as a threshold for installing noise mitigation barriers. Noise studies conducted at the property lines along the south LRT line measured the sound levels at below the 65 dBA level, so noise barriers are not required to be installed.

To try to balance the need for safety and reduce the impact to surrounding residential communities, the City has undertaken a number of steps to mitigate the crossing warning sound:

  1. Reduced the loudness of the crossing bells.
  2. Directed the sound toward the intersection area by using shrouds and directional warning bells.
  3. Reduced the number of active bells at each crossing.