Additional Contacts
Many requests for City services, information or feedback are best handled by the City’s 311 service. For the most efficient response, please connect with 311.
Media Contacts
From Attractions to Transit, find media contact names for Communications staff members, the Media Relations Unit, and direct media contacts to individual City departments.
Social Media
The City uses social media to provide real-time information on issues, programs and services, and news and events. Connect with us through any of our social media accounts.
To connect with the mayor, send an invite, make a request or share a concern, or connect through social media.
Or,
Send a Message to Your Councillor
Mailing Address
City Hall
FL 2
1 Sir Winston Churchill Square
Edmonton Alberta T5J 2R7
Telephone: 780-496-8110
Fax: 780-496-8113
Many requests for City services are best handled by the City’s 311 service.
To ensure equal access to City services, all requests are handled directly through 311. For the quickest support, please connect with 311.
For concerns or questions about a previously reported matter, please Contact our Service Experience Team. You will be contacted within 48 hours, Monday through Friday.
If you have reported a service concern to 311 that requires further review and investigation please complete the Contact our Service Experience Team form.
You will be contacted within 48 hours, Monday through Friday.