Citizens can contact the City 24 hours a day, every day of the year for access to City of Edmonton information, programs and services.
Mobile App
Edmonton 311 App
Makes it easy to report your concerns while you're on the go.
Online Form
311 Contact Form
This form does not allow attachments. Send an email if attachments are required.
Phone
In Edmonton: 311
Outside Edmonton: 780-442-5311
Additional Contacts
Media Contacts
Media Contacts
From Attractions to Transit, find media contact names for Communications staff members, the Media Relations Unit, and direct media contacts to individual City departments.
The Mayor
Mayor Don Iveson
Send an invite, make a request or share a concern with the Mayor, or connect through social media.
Please Note
Many requests for City services are best handled by the City’s 311 service. For the most efficient response, please call 311 or download the City’s 311 app.
Mailing Address
2nd Floor, City Hall
1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7
Telephone
780-496-8100
Fax
780-496-8113
City Councillors
Send a Message to Your Councillor
Use this form to send a message to any one of the City Councillors.
Please Note
Many requests for City services are best handled by the City’s 311 service. For the most efficient response, please call 311 or download the City’s 311 app.
Mailing Address
2nd Floor, City Hall
1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7
Telephone
780-496-8110
Fax
780-496-8113