Drive others and your career to places you might never have imagined possible by becoming part of the Edmonton Transit Service team. Whether you become a Conventional Transit Operator, Dedicated Accessible Transit Operator or Community Service Operator, you’ll have the satisfaction of knowing that career advancement and rewards are well within your reach.
Before You Apply
Review the qualifications and requirements carefully before submitting your application.
Must pass a police security check, including a vulnerable sector search
Must pass a Functional Abilities Recruitment Evaluation test (FARE) which is designed to simulate Transit Operator tasks. Testing consists of a degree or degrees of:
Lifting, pushing and pulling weights
Squatting, reaching, bending, twisting, gripping, neck extension and climbing stairs
Walking on treadmill for 5 minutes at 3.2 miles per hour (heart rate is monitored)
Steering (3 minutes of full rotations including evasive actions)
A medical examination
These technical requirements apply to some positions:
Some positions require an Alberta Motor Vehicle Operator's Class 4 written Knowledge Test
Some positions require an Alberta Air Brakes Certification
All applicants will be tested
Career Advancement Potential
We offer advantages that other cities can’t match:
Continual growth: opportunities for career advancement
Transit Delivery Supervisor: provides leadership and support to Transit Operators
Instructor: provides training and driving assessments for Operators and other ETS staff
Dispatcher: organizes and supports any Operator scheduling changes
Inspector: responds to all emergent situations to ensure Operator and patron safety and investigates complaints
On-the-job training and continuing education opportunities: you’ll have access to new and innovative transit technology
Competitive compensation and outstanding benefits: receive the compensation and recognition you deserve with the resources and stability to ensure your continued success.
What it Takes to Succeed
We are looking for those who are:
Passionate for public service: when representing the City of Edmonton in our communities
Ability to multitask: keeping your eyes on the road while being aware of the needs of your passengers
Organized: have good time management, excellent problem-solving, decision making and communication skills
Service oriented: putting the passenger first
Caring: noticing when people need extra help and responding to meet their needs
Responsive: ability to act calmly and quickly in an emergency situation
Edmonton Transit Service (ETS) incorporates a comprehensive hiring process involving several assessment stages. Some steps may incur a cost to you, such as a police check, license upgrade, an abstract and air brake certification.
View postings online through the City of Edmonton Careers website. Those interested in a driving career with ETS must submit an application on an active or ‘open’ posting. Look at the ‘opening’ and ‘closing’ dates carefully.
Candidates are screened based on the qualifications and requirements of the job posting. Applicants who meet the criteria will receive an email invitation for the next steps. Please check emails regularly for updates, including your junk/spam folder. Email is the only form of communication for all Operator postings.
For Conventional Transit Operator (CTO) and Community Service Operator (CSO) postings, your job shadow exercise must be completed in Edmonton before attending the interview. If you do not live in Edmonton, you may complete the job shadow in your hometown.
If you are applying for Dedicated Accessible Transit Service (DATS): The first step is a virtual interview. If you are successful, you will then be sent information on the job shadow exercise which is a 4 hour ride along with another operator. This needs to be completed in Edmonton.
Medical/FARE assessment: Must be tested in Edmonton in person even if you live outside of the province. This test is funded by ETS
Note: Conventional Transit Operators receive 31 days of paid training. ETS provides training for a class 2 license.
Transit Operator Positions
Many operators wouldn’t trade their job for anything in the world; the great reputation for service that ETS enjoys is built on it.
Community Service Operator
I began working for Edmonton Transit Services in March of 2001 as a Conventional Transit Operator. I learned of the opportunity through one of my friends who dropped off an application for me, and I applied the next day. I thought it would be an awesome job for me since I loved to drive. After a few years as an Operator, I applied for a Dispatcher position which allowed me to change my focus from serving the public to communication and relationship building so I could support my co-workers. Dispatchers make the system run and it was great being in the hub of what makes ETS happen. I took a very natural step a few years later and became a Supervisor where I have spent the last 11 years of my career. It has been a great place to grow and it is exciting to see so many more women active within the ETS community on committees, in relief positions and leadership roles. I still enjoy working with Operators, Dispatchers, Inspectors and many other areas to make public transit better for our citizens.
In addition to working with a very nice team of drivers, you can easily find a shift to suit your lifestyle. The wages and benefits are very good, too.
— Denise Meyer, Community Service Operator
What defines the City of Edmonton as an employer? I would say equal opportunity, career advancement and a self-starter attitude. You’re encouraged to learn about different cultures and work as a team. And the backgrounds of the people who work here are very diverse.
— Harpreet Singh, DATS Operator
I like meeting new people, as well as building a rapport with the regulars you see on your route every day. In some cases, you might be the first person they talk to that morning. When you make someone smile, that makes you feel good.