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The City, Community and Social Services, Alberta Health Services, Homeward Trust and agencies are collaborating to provide 24/7 shelter and day services for vulnerable groups during spring and summer.

Overnight shelter and day services are available across Edmonton to meet essential needs for individuals experiencing homelessness.

Access to Washrooms

Washrooms with attendants are currently located at Old Strathcona, Churchill Square and Louise McKinney Park. Enhanced custodial services are provided in various parks citywide. 

Temporary mobile washrooms with attendants will be placed in up to six locations downtown and other business areas from May to October, staffed with attendants to monitor, clean and ensure the safety of users.

Spectrum Building, Northlands Park

Overview

Hope Mission at Spectrum building in the Northlands park is a temporary 24/7 shelter for people experiencing homelessness. 

 The 24/7 temporary overnight shelter will operate from early May to October 31, 2021 with a capacity of approximately 150 people for overnight shelter, meals, washroom and social support.

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Service Standards
  • The City and Hope Mission will ensure services are provided in an effective, safe and secure manner

  • The shelter has 24/7 staffing with trained professionals in the homeless serving sector

  • Services include on-site meals, sleeping accommodations, social services, washroom and shower facilities

Security and Cleanliness
  • To proactively support the temporary accommodation

  • 24/7 security to monitor the Spectrum building and Exhibition Lands to ensure safety of guests and security of property

  • Peace Officers will be deployed to Borden Park and nearby LRT stations

  • The Neighbourhood Empowerment Team has been deployed to support business and community stakeholders in crime prevention techniques and education

  • The City’s Capital City Clean Up program and City staff are providing needle collection and litter removal

  • Edmonton Police Service will respond to calls for service at or near the temporary accommodation that are police matters (public safety issues, criminal activity)

COVID-19 Protocols
  •  All guests will be screened for COVID-19

  • If there is a COVID outbreak, Hope Mission will work with Alberta Health Services to ensure the safety of clients, staff and the broader community. Anyone who tests positive will receive appropriate medical care in a designated isolation space. For more information, visit alberta.ca/covid19 

Good Neighbour Commitment

Hope Mission is committed to being a good neighbour and working with the surrounding community to share information, address issues and find mutually agreeable solutions whenever possible.

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555

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