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Office of the City Clerk

City Clerk Reception

The Office of the City Clerk Main Reception (3rd Floor City Hall) is closed to both the public and employees. The City Clerk team is still providing services during regular business hours and can be contacted at:

FOIP - Access to Information Requests

Access to Information, or FOIP, requests continue to be accepted online. We will also accept requests by mail, although we will not receive these on a regular basis, and payment for general FOIP requests must be made online. As City Hall is closed to the public we cannot accept requests in person.

We anticipate that there may be additional challenges in filling FOIP requests remotely (example:  retrieval of records, employees providing records will need to do so electronically). Applicants will be notified of any delays.

For more information on making an Access to Information Request, please contact:

FOIP - Privacy 

Privacy breaches continue to be investigated. Any interviews will be conducted via telephone. Investigations may be delayed depending on the accessibility of department colleagues who are relevant to the breach investigation. 

Privacy impact assessment meetings will be completed over the phone, but may be delayed due to pressures on business areas in response to the COVID-19. 

General privacy advice will continue to be offered via email or phone. 

Records Management

The Records Management Team is available by telephone and email to provide advice or consultation on building file plans and records disposition. For more information about Records Management Services, please contact:

Corporate Records Centre 
Limited Service Announcement

The Corporate Records Centre has changed its services due to Covid-19. Delivery services will be limited to one delivery a day for these records only:

  • Building and development permits
  • Legal claims
  • Emergency preparedness records
  • Real estate, land and building files

Records will be delivered daily after 2 pm at these locations:

  • Century Place - Main floor Mailroom
  • Chancery Hall - 9th floor, Law Office, front desk (Law Branch records only)
  • City Centre West - Front desk
  • Edmonton Tower - 3rd Floor Records Area

Box pick up for off-site storage at the Corporate Records Centre is on hold, unless the records are available for pick-up in a limited access location. 

Confidential shred bins will not be picked up, nor delivered, until further notice. Please continue to use the bins at your work location for disposing of confidential transitory records. Confidential Transitory Records contain personal, third-party, financial or sensitive information. If the bin in your work area is full, please secure the confidential records in a locked drawer or cabinet until the bin has been emptied and replaced. 

For further information, please contact the Corporate Records Centre:

Corporate Records and Information Management support a city-wide framework for the management of recorded information. This framework includes policies, standards and strategic direction for the creation, security, accessibility, retention, disposition and preservation of records.

Regular Services
Corporate Records Centre staff provide these services:

Pick up, transfer and storage of physical records that must be maintained by the City
Destroy the following physical records in a secure manner:

  • Grey bin contents
  • Records that have been kept as long as required
  • Ensure appropriate records are transferred to the City of Edmonton Archives
  • Assist staff with accessing stored records as required

The Subdivision and Development Appeal Board (SDAB) is using a written hearing or appeal process, as approved by the Board Chair. The process is being managed remotely with Board Members. 

The Assessment Review Board (ARB) is using a written hearing process for residential complaints (Local Assessment Review Board, LARBs) and videoconference hearing process for commercial complaints (Composite Assessment Review Board, CARBs), as approved by the Board Chair.  

The Community Standards and License Appeal Committee (CSLAC) is a Committee of Council. On April 15, 2020, Council passed a motion that all CSLAC meetings be suspended until it is determined that it is safe to hold meetings in person.

For more information on the Subdivision and Development Appeal Board (SDAB), Assessment Review Board (ARB) and Community Standards and License Appeal Committee (CSLAC), please contact:


Civic Agencies

The Civic Agency Team continues to provide services remotely.

At the March 30 City Council meeting, all citizen members interested in and eligible for reappointment were reappointed to their respective committees. Council made a total of 110 reappointments.

At the March 30 City Council meeting, Council directed Administration to develop, in consultation with the appropriate Standing Committee Chairs, a schedule of Standing Committee meetings required for the month of May to complete any outstanding recruitment activities for the appointment of new members to civic agencies. The schedule will be presented to City Council on April 15 for approval.

For more information about Civic Agencies, please contact:

Committees of Council

For information on Committees of Council, please contact: 


Council and Standing Committee Meetings, including Statutory Public Hearings

For information on Council and Standing Committee meetings, please visit or contact:



Election and Census Office

The Election and Census Office is closed to the public. Election and Census staff continue to provide the same services remotely. The team can be contacted by phone or email at:

Agencies, Boards, Committees and Commissions are often referred to as civic agencies or boards. At least one member is appointed by City Council to each board.
The first section lists boards to which citizens may apply to serve as a volunteer board member. The second section lists boards on which appointees are either City Council members, City Administration, or externally nominated.

Here is a List of the Agencies, Boards, Committees and Commissions to which City Council makes an appointment:

2020 Civic Agencies by Classification Summary

Recruitment for new volunteer board members takes place for the following Boards (depending on vacancies):

  • 16 Boards (with terms expiring April 30) - January Recruitment Campaign
  • City of Edmonton Youth Council (with terms expiring August 31) - May Recruitment
  • Audit Committee, Edmonton Police Commission, Edmonton Regional Airports Authority (with terms expiring December 31) - September Recruitment
Boards with Other Appointments
  1. Alberta Capital Region Wastewater Exchange Agreement Coordinating Committee
  2. Alberta's Industrial Heartland Association
  3. Alberta Urban Municipalities Association 
  4. Business Improvement Area - 124 Street and Area Business Association
  5. Business Improvement Area - Alberta Avenue Business Association
  6. Business Improvement Area - Beverly Business Association
  7. Business Improvement Area - Chinatown and Area Business Association
  8. Business Improvement Area - The Crossroads Business Improvement Area Association
  9. Business Improvement Area - Downtown Business Association of Edmonton
  10. Business Improvement Area - Fort Road Business and Community Association
  11. Business Improvement Area - French Quarter Business Improvement Area/ Association des Interets Commerciaux du Quartier Francophone
  12. Business Improvement Area - Kingsway District Association
  13. Business Improvement Area - North Edge Business Association
  14. Business Improvement Area - Northwest Industrial Business Association
  15. Business Improvement Area - Old Strathcona Business Association
  16. Business Improvement Area - Stony Plain Road and Area Business Association
  17. Canadian Capital Cities Organization
  18. Canadian Native Friendship Centre (Board of Trustees)
  19. Canadian Urban Transit Association, Transit Board Members Committee
  20. Capital Region Waste Minimization Advisory Committee
  21. City Manager Recruitment Committee
  22. Edmonton 2001 Legacy Foundation
  23. Edmonton Arts Council
  24. Edmonton Community Foundation
  25. Edmonton Metropolitan Region Board
  26. Edmonton Salutes
  27. Federation of Canadian Municipalities
  28. Inter-City Forum on Social Policy
  29. Office of Emergency Management
  30. REACH Edmonton Council for Safe Communities
  31. Regional Transit Services Commission
  32. River Valley Alliance
  33. Sturgeon River Watershed Alliance Steering Committee
  34. TEC Edmonton
City of Edmonton Corporations

For information about citizen appointments to the Board of Directors, please contact each Corporation directly.

For More Information

Civic Agencies Coordinator

Office of the City Clerk
300, City Hall
1 Sir Winston Churchill Square
Edmonton, AB   T5J 2R7

Telephone 780-442-4395
Fax 780-496-8175

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