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The Freedom of Information and Protection of Privacy (FOIP) Act aims to strike a balance between the public's right to know and the individual's right to privacy with regard to records held by the City.

Edmonton's Open City Initiative strives to transform the City into a more transparent, open and accessible organization. Information about the City is widely available throughout this website and on the Open Data Portal.

Access to information is one of the pillars of democracy, and it is your right under the FOIP Act to request any information which is held by the City.

How Do I Submit a FOIP Request?

Before submitting a FOIP request, please review these Frequently Asked Questions.

To Submit a Request:

FOIP - Access to Information Requests

Access to Information, or FOIP, requests continue to be accepted online. We will also accept requests by mail, although we will not receive these on a regular basis, and payment for general FOIP requests must be made online. As City Hall is closed to the public we cannot accept requests in person.

We anticipate that there may be additional challenges in filling FOIP requests remotely (e.g., retrieval of records, employees providing records will need to do so electronically). Applicants will be notified of any delays.

For more information on making an access to Information Request, please contact:
780-496-5222 or foip@edmonton.ca

FOIP - Privacy

Privacy breaches continue to be investigated. Any interviews will be conducted via telephone. Investigations may be delayed depending on the accessibility of department colleagues who are relevant to the breach investigation. 

Privacy impact assessment meetings will be completed over the phone, but may be delayed due to pressures on business areas in response to the COVID-19. 

General privacy advice will continue to be offered via email or phone. 
780-496-5222 or foip@edmonton.ca
 

Summary of the FOIP Act

  • You have the right to request access to City information.
  • You have the right to access your own information.
  • You have the right to request that the City correct your personal information.
  • The City must tell you why it is collecting your personal information.
  • The City must only collect, use, and disclose your personal information for the purposes stated in the Act.
  • You have the right to complain about any issue related to FOIP including an access request you have made or a privacy breach. Complainants may be directed to request independent review of any issue related to FOIP by the provincial Office of the Information and Privacy Commissioner. 

For More Information

Corporate Access and Privacy

Telephone

780-496-5222

Email foip@edmonton.ca

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