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Together, the people who work for the City imagine, build, operate and animate to make life better for a million Edmontonians. The employee experience reflects the diversity of our workplace and doesn't hinge on one thing. It's more than an engagement survey, or a respectful workplace directive, or leadership training, or safety programs. It's those things, and so much more. The employee experience is about listening, learning and doing our part in equipping each other to do our best work.    

Quarterly Employee Check-in

Employee Check-in surveys take place quarterly. These quick surveys provide an opportunity for employees to regularly share their honest thoughts of how things are going and help build a positive employee experience. The City partnered with Glint, a world leading people success platform, to conduct the check-ins. For confidentiality, the City only receives grouped data, not individual responses.

Biennial Employee Experience

Employee Experience surveys take place every 2 years. These comprehensive surveys focus on the overall employee experience particularly on our work to create a more diverse, respectful and inclusive workplace. For confidentiality, the City only receives grouped data, not individual responses.

March 2021 Employee Check-in Survey Results by Department and Branch

Thank you to the more than half (52%) of City employees who participated in the March 2021 employee check-in survey. In this check-in we asked some of the same questions that were asked a year ago, and many of our results have improved at a corporate level.

The overall employee engagement score is 69, slightly lower than the score of 70 in March 2020. The score for recommending the City of Edmonton as a great place to work (67) is also down slightly from March 2020 (69).

Strengths

We saw improvement in supervisors recognizing employee contributions, enabling inclusive environments, and having more meaningful discussions about career development.

Opportunities

Scores for work life balance are the same in March 2021 as they were in March 2020. Scores for employee satisfaction with involvement in decisions that affect their work increased slightly, but is an area for continued improvement.

Previous Employee Check-in Survey Results

Strengths and Opportunities:

Overall, employees continue to have a good sense of purpose and meaning in their work at the City, although many comments speak to the uncertainty and fear that many employees are feeling.

Recommendation:

Employees shared their feedback with us through surveys in each quarter of 2020. The Employee Survey program provides people leaders with the chance to listen and learn from employees’ unique perspectives. The next step is to lead by taking action to operate differently based on the input received to improve the employee experience.

In reviewing our results, we are listening, learning and leading based on your input. We are reviewing the collective results of all employee surveys in 2020 and extensive consultation with Employee Resource Networks across the City to develop recommendations for our 2021 Corporate Engagement Plan. The Plan is being brought back to ELT for approval shortly and will be shared before the end of February.

December 2020

March 2020

June 2020

For More Information

Title City of Edmonton Employee Surveys
Email coeemployeesurveys@edmonton.ca

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