Public Tree Bylaw

A new permit process for tree protection and preservation comes into effect on May 1, 2022. The Public Tree Bylaw requires a permit and a tree protection or preservation plan for any work done within five metres of a boulevard and open space tree or within 10 metres of a natural stand. Information about the permit process will be available in the coming months. The bylaw passed on August 30, 2021 and applies to City-owned trees only.

Tree overhanging the sidewalk

The Community Standards Bylaw requires that you maintain the trees on the perimeter of your property.

Overhanging Trees

Prune trees and shrubs around your yard so they do not overhang or block pedestrians or motorists using the sidewalks and roads beside your property.

For those who require assistance trimming large trees, the City recommends using a certified ISA Arborist. Contact City Forestry to remove, prune, or repair any City tree on the boulevard.

The City prunes elms every 4 years. All other trees, depending on size and maturity, are pruned every 7 years. Broken branches are corrected as they are reported.

Reporting Your Concerns

If you have a concern about trees overhanging sidewalks or roads:

  • Discuss your concern with the property owner
  • Record the address of the violation and a description of the problem if you can't resolve it directly with the property owner
  • Call 311
  • Provide your name, address, phone number, and the details of your concern in case your testimony is required in court

Responding to Your Complaint

After you call 311, the City takes these steps to help with your issue:

  1. A file is created specifying your concerns
  2. A Municipal Enforcement Officer (MEO) or Community standards Peace Officer (CSPO) opens an investigation
  3. The officer investigates your complaint within 4 business days
  4. The officer may issue a warning notice with directions to remedy the problem within a specified time frame or issue a bylaw ticket with a fine ranging from $250 to $10,000 depending on the circumstances
  5. The officer may issue an order, which allows the City to fix the problem and bill the property owner for the cost
  6. The City may contact you to appear as a witness, if the matter goes to court

Protecting your Privacy

The information you provide will be used to process your complaint, but your name and address will not be made available to anyone else. For more information on how the City protects your privacy visit Freedom of Information and Privacy.