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All enforcement is based on the Traffic Bylaw 5590.

What happens if I get too many parking tickets?

The City's parking bylaws are in place for a reason and they play a major role in making Edmonton a great place to live.

By repeatedly parking illegally, you monopolize public space that should belong to everyone and – if you park in an emergency lane, wheelchair accessible stall,  or too close to an intersection – you can even put other people in danger.

That is why the City has a "three strike" rule. If you have received two tickets for the same violation in the same area, your vehicle will automatically be towed if there is a third violation.

If you drive an out-of-province vehicle, warnings count towards your third strike.

What happens when I get a parking ticket?

DAY 01

  • A Parking Enforcement Officer issues a bylaw tag

DAY 15

  • A 'final notice' is mailed to the registered owner of the vehicle if the voluntary payment is not made by the due date

DAY 45

  • A 'violation ticket' is created for processing. This ticket will have the required court appearance date printed on it. Failure to attend court may result in a 'conviction in absence.' Please be aware that additional penalties and motor vehicle services denial may be put into effect until all fines and penalties are paid.
How do I make an inquiry about a ticket?

Bylaw Ticket Administration
Phone: 780-496-5161
Hours of Operation:  Monday-Friday, 8:30am- 4:30pm

How do I make a complaint about an illegally parked vehicle?

Citizens can now report parking complaints directly to 311 using the Edmonton 311 App, or by calling 311.

Can I file a complaint for a vehicle parked on my front street?

No, unless the vehicle is abandoned or there are parking restrictions identified by a traffic control device, such as a sign. While you own your home, the streets are a shared resource for all Edmontonians. That means everyone has a right to park on City-owned streets, even if the street is located in front of your house.

 

What is an abandoned vehicle?

An abandoned vehicle is any vehicle parked on public property or a city street that is not recorded in close proximity to the registered owner’s address for an extended period. While this includes vehicles with invalid plates and inoperable vehicles, it also includes registered vehicles that are left unattended, as enforcement officers cannot enter the vehicle to confirm the vehicle’s registration.

Please call 311 only if the vehicle is truly abandoned, not to file a false complaint against a neighbour. If your neighbour’s registered, operable vehicle is parked for an extended period on their front street, that is not an abandoned vehicle. If you are unsure, call 311 to confirm the presence of an abandoned vehicle prior to submitting your complaint.

What happens after a complaint is filed for an abandoned vehicle?

If someone reports a vehicle as abandoned to City of Edmonton parking enforcement officers, a 72 hour warning notice is issued to the vehicle to notify the owner about the complaint. During this time, an officer monitors the vehicle to confirm whether or not it is abandoned. 

If the vehicle was driven or used within the 72 hour notice, no further action is taken. If it is determined that the vehicle has not moved, a parking citation is issued and the vehicle is towed. This would cost the driver a $50 fine for an abandoned vehicle, towing charges of $120 plus additional storage fees.

How do I find out if my vehicle has been towed?

Contact the Edmonton Police Services, Police Seized Vehicles Lot at 780-496-8668.

How do I make a complaint or commendation about a Parking Enforcement Officer?

Please contact 311 and include all details that apply (time, date, tag number, issuer number, concern, summary of the situation).

How do I pay tickets online?

To pay a ticket online, have the ticket number and your credit card information ready. Only VISA and Master Card are accepted.

Are there other contact options available?
  • On Street Parking Complaints: 311
  • Agency Parking Program: 780-496-5174
  • Officer Commendations/Concerns: 311
  • Policy/Procedure Inquiries: 311

Report Illegal Parking

You can now report parking complaints using the 311 mobile app or calling 311 directly.

Parking Tickets

Pay traffic tickets online, by mail, or in person.

For More Information

Street Parking Complaints

Telephone

311

Parking Policy or Procedure Questions

Telephone

311

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