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The Government of Alberta announced measures effective November 13, 2020 to curb the rapid growth of COVID-19. For details, visit Alberta COVID-19 webpage

For City of Edmonton COVID-19 information and resources for businesses, visit edmonton.ca/businessinfo.

Updated November 20, 2020

Information on this page is updated as the situation continues to evolve and new information becomes available. For general City of Edmonton COVID-19 information, visit edmonton.ca/COVID-19

The City is committed to supporting Edmonton’s economic recovery, contributing to the community’s prosperity and driving local job creation.

Edmonton’s Economic Recovery Program

This program builds on the City’s existing work to support businesses and has five tools that will allow us to use the catalyst funding most effectively to help our local business community relaunch and recover.

Restrictions on Business

Restrictions for Edmonton Businesses - Government of Alberta

The Government of Alberta has announced measures to curb the rapid growth of COVID-19. Several measures impact businesses and are effective as of November 13, 2020: 

  • All restaurants, bars, lounges and pubs in regions under enhanced status must cease liquor sales by 10pm and close by 11pm The restriction will remain in place until November 27.
  • Indoor group fitness classes, team sport activities and group performance activities are under a two-week ban.
Other Measures in Place until Further Notice
  • Maximum attendance of 50 at wedding or funeral ceremonies.
  • It is recommended employers in office settings implement measures to reduce the number of employees in the workplace at one time.
  • All existing guidance and legal orders remain in place in all areas.

For details, visit the Alberta COVID-19 webpage or the related news release

Vehicle for Hire - City of Edmonton

There are restrictions for all taxis, limousines, private transportation providers, shuttle service providers, and all ride sharing services such as Uber and Tapp.

These include: limits to the number of passengers in a vehicle, enhanced cleaning practices, and guidelines around what to do in the event of a potential exposure. For details, visit edmonton.ca/COVID-19 and read the news release.

Food Truck Operations - City of Edmonton

April 30, 2020
The City is continuing to issue permits for food truck operators with added requirements to ensure public health and safety. For details, read the news release.

Reporting Physical Distancing Concerns - City of Edmonton

For complaints on vehicle-for-hire services, playgrounds and dog parks, use the City of Edmonton general complaint form.

For physical distancing concerns, use the City of Edmonton physical distancing form. NOTE: This form is only for analyzing changing trends, not for enforcement. 

Temporary Mandatory Face Coverings Bylaw

On July 29, 2020, City Council passed Bylaw 19408, Temporary Mandatory Face Coverings Bylaw which came into effect on August 1, 2020. 

Wearing a mask or face covering is mandatory in all indoor public spaces and public vehicles. This applies to the publicly accessible areas of businesses/retail and includes transit, transit centres, LRT platforms and vehicles for hire.

On November 20, 2020, this bylaw was extended until December 31, 2021.

If you are someone who operates a public-facing business or public facility, this means that anyone who enters your business, and your staff when in those spaces (unless separated by a barrier), must wear a mask or face covering. The City has prepared information to assist you in implementing this new bylaw. See our mask information for the public or mask information for businesses.

Edmonton’s Relaunch, Recovery and Reimagine Plan

Edmonton's Reimagine Plan

The City has released the Reimagine plan that looks at ways to continue building a healthy, prosperous Edmonton while working to balance the budget during these unprecedented times. The Reimagine recommendations are the basis of City Administration’s corporate work plan and will better position Edmonton to recover from the triple threat of health challenges of a pandemic, the economic contraction it has generated and the oil price plunge.  

The plan aims to ensure that the City moves forward into the future in a financially responsible manner while dealing with the effects of COVID-19. You can read the related news release for more information about the plan.

One-on-One Support for Edmonton Businesses

Do you have questions about the City of Edmonton or support available to you? Email businessinfo@edmonton.ca and we'll do our very best to help. 

Economic Recovery Grant Program

The Economic Recovery Grant has been created to support the immediate needs and recovery efforts for Edmonton’s businesses impacted by COVID-19. Businesses and organizations can apply anytime. Applications are reviewed weekly.

Details about eligibility, application criteria and how to apply are available at edmonton.ca/businessgrants

Business Licence Fee Reduction

To help support businesses experiencing financial hardship due to the COVID-19 situation, the City is offering a 50 per cent business licence fee reduction upon request for businesses that renew or apply for a new business licence between June 1 and December 31, 2020. To request the fee reduction, please renew or apply for your new licence by calling 780-442-5311 or emailing businesslicenceapplications@edmonton.ca

Temporary Outdoor Patios, Sidewalk Cafes and Retail Expansions - City of Edmonton

Rules around temporary patios, sidewalk cafes and outdoor retail expansions are relaxed so you can create more space for your customers in alignment with Alberta Health Services (AHS) guidelines. Until the end of 2020, you have the option to expand your patio or retail space by following a set of guidelines and signing a declaration form. Read the guidelines and proceed with signing the declaration form.

Permit and Licensing Improvement Project

The City is committed to ongoing process improvement and red tape reduction to support businesses during the relaunch and recovery phases. The Permit and Licensing Improvement project is a longer term project aimed at improving services for homeowners and contractors doing renovations as well as businesses moving into a new space or opening a new business. For details, visit edmonton.ca/permitimprovements

Safety and Social Disorder

Needle Safety

The Capital City Cleanup program with the City of Edmonton is responsible for safe needle collection and disposal from public property. If you see a needle, call 311 or use the 311 app.
For more information about this program and needle debris, visit our Safe Needle Disposal webpage.

Encampment Response during COVID-19

The City schedules closures and clean-ups of encampments on public land. Visit our edmonton.ca/homelessness page for more information. To learn more or report an encampment, visit edmonton.ca/homelessness

Help for Vulnerable Edmontonians in Extreme Weather

Caring for our city’s most vulnerable becomes especially critical in extreme weather conditions. The City, Homeward Trust and community partners work together to determine when to enact the City’s extreme weather protocol. Find out more.

Social Disorder

Social disorder associated with homelessness - like litter, needle debris or disruptive behaviour - is a symptom of a lack of adequate housing and support. Housing is the solution. Find out more at edmonton.ca/homelessness

Service Changes for Businesses

Development, Licence & Construction Service Changes

Visit COVID-19 related service adjustments for information about development, permit, licencing, construction and inspection service changes. We’re working hard to maintain as many services as possible so you can still get the things you need. 

In-Person Service Changes

The following locations with in-person City services are closed to protect everyone’s health and safety. Most locations will still offer services via phone, email or mail:

The following service counters will be open for services by appointment only:

Visit edmonton.ca/servicechanges for details.

Transit Changes

Regular ETS service resumed on August 30, 2020. Customers are encouraged to travel during off-peak hours. They should wear a mask, keep a safe physical distance from other customers and stay home if they have any cold or flu symptoms. For details, visit Edmonton Transit Service.

Financial Assistance

Edmonton Economic Recovery Grant

The Edmonton Economic Recovery Grant is available to help Edmonton businesses recover from COVID-19. Find out more or apply today.

BIA Tax Levy Payment Deferral

Business Improvement Area members who cannot pay their BIA tax levy payments due to COVID-19, can delay their payments until August 31, 2020, with no late penalties. Those who are able to pay are encouraged to do so to help keep the City of Edmonton running during these challenging times. Partial payments are also encouraged. More information will be provided directly to BIAs and BIA members.

City-owned Property Rent Forbearance

For tenants in a building/facility closed by the City or those located in city-owned buildings that remain open, the City will not issue agreement default notices in April 2020 and will not enforce the payment of rent for three months. More information will be provided directly to tenants.

Commercial Rent Subsidy and Emergency Wage Subsidy - Government of Canada

On November 20, 2020 the Prime Minister announced that the Federal Government passed Bill C9. This means that a new commercial rent subsidy for businesses is being put in place and applications will open Monday, November 23, 2020. Bill C9 also extends the Canada Emergency Wage Subsidy (CEWS) through to June 2021. Visit the Government of Canada website for details.

Community Supports for Business

List of PPE Suppliers

The City of Edmonton has developed this list of suppliers for local businesses that may need personal protective equipment (PPE).

List of PPE Suppliers

Community Supports for Business

We are working closely with our partners throughout the city to best serve Edmontonians while taking steps to protect people and places from risks associated with the COVID-19 virus. Check in with our partners for the most up-to-date and detailed information about their service and the actions they are taking.

Government of Alberta Support for Businesses

The Government of Alberta provides COVID-19 related information and guidance on their website. 

Alberta Biz Connect provides workplace guidance and supports to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely.

COVID-19 info for Albertans provides actions to protect Albertans and prevent the spread of novel coronavirus.

Economic support and recovery provides short, medium and long-term sector specific actions to support Albertans and the economy during and after the COVID-19 pandemic.

We also recommend visiting the Government of Alberta news page often for current announcements on business and sector related programs and services.

Government of Canada Support for Businesses

The Government of Canada provides COVID-19 related information and guidance on their website.

Financial and economic support for businesses provides information about access to financial supports and guidance for businesses 

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