Main page content begins here

The Client Liaison Unit provides ongoing support and enhanced customer service for major development projects.

What is enhanced service?

Through the Client Liaison Unit's enhanced service, we offer:

   A single point of contact at the City of Edmonton

    Predictable and negotiated project timelines right upfront

   Scoping meetings to proactively identify opportunities and design solutions

   A project management approach focused on outcomes, not process

Which projects are eligible for enhanced service?

Projects must have a target construction date in the near term. Depending on the project, that could be within the next 12 months or a few years out. Projects must also meet a combination of the following criteria:


Project location should align with the City's vision for growth as defined through policy, plans and Council direction.  Examples include:

  • Serviced and established industrial neighbourhoods
  • Commercial main streets (Jasper Avenue)
  • Areas targeted for City investment (the Quarters Downtown Community Revitalization Levy Area)
  • Near a transit centre or LRT station


Projects with impact that will move the City's strategic goals.  Impact factors that may be considered include:

  • Construction value
  • Potential job creation
  • Tax uplift
  • Number of dwelling units
  • Edmonton's brand and reputation


Project complexity includes many aspects, such as:

  • Project or building design
  • Construction method
  • Servicing and infrastructure
  • Public interest

The Client Liaison Unit is here to help

Email Client Liaison
Exceptions may be considered for the Enhanced Client Liaison Unit service based on additional information or circumstances.

For More Information

Title Client Liaison Unit



End of page content. Please choose between the following five options:

Back to main menu Back to current page menu and content View current page breadcrumb Back to site search Continue to page footer content