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Counselling and resources that can help deal with things from relationships to elder abuse.

The City provides counselling and support groups that can help you deal with:

  • Relationships
  • Challenges with adult children
  • Abuse or violence in the family

We also offer referral services for:

  • Financial resources
  • Housing options
  • Recreation opportunities
  • Community resources

211 Seniors Information Line

There are many organizations in Edmonton that serve seniors. You can now call one number to be connected to programs, services and resources in the community. Next time you have a question about resources and supports for seniors, call the Seniors Information Phone Line (211).

The 211 Information and Referral Specialist will direct callers to appropriate programs and services in the community.

If the caller requires additional support, the call will be transferred over to an outreach worker at one of several senior service agencies in Edmonton.

However, if you see someone in distress (mental health, shelter and intoxication) call 2-1-1 and press 3 for 24/7 Crisis Diversion. For more information, visit reachedmonton.ca

For more information on community programs and services, call 211 or visit the 211 Alberta website.

Stop Elder Abuse

Elder abuse is any action or inaction by self or others that jeopardizes the health or well-being of an older adult and which occurs within a relationship where there is an expectation of trust.

Relationships With Your Adult Children Support Group

  • Free registered group for adults 60+
  • A safe supportive environment to share concerns 
  • Information on community resources available

Call 780-496-4777 for information and to register.

Seniors Association of Greater Edmonton (SAGE) Safe House

  • Temporary free housing for adults 60+ who need a safe haven from an abusive situation
  • Meals and snacks
  • Emotional support and professional counselling
  • Connections to community resources

Call 780-702-1520 or learn about SAGE Sage House Intake.

Senior Protection Partnership

  • A collaboration with the City of Edmonton, Edmonton Police Service, Catholic Social Services, and Covenant Health
  • Addresses high risk cases of elder abuse
  • Raises awareness through public education

Call the Elder Abuse Intake Line at 780-477-2929.

Resources

Find local agencies and groups providing resources for seniors.

Counselling services can help with daily life stresses, relationships, family issues and more.
Loneliness and isolation are overlooked problems for those already dealing with mental and physical challenges as they age.

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email 311@edmonton.ca

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