Edmonton's extreme weather can bring heavy rain, high winds, hail, intense lightning and even tornadoes, all of which can cause injuries and property damage.
When heavy rains are forecast, the City of Edmonton and EPCOR work together to monitor conditions, prepare for impacts and immediately address emerging issues.
When to Contact 311
Report these types of service impacts or issues to 311 by phone or through 311 Online.
- Tree and branch damage
- Poor trail conditions
- Traffic and road concerns
- Property concerns and bylaws
When to Contact EPCOR
Report these types of service impacts or issues to EPCOR by calling 780-412-4500.
- Flooding and blocked catch basins
- Power outages
- Dislodged maintenance hole covers
When to Contact 911
Report these issues promptly by calling 911.
- Downed power lines
- Life-threatening situations
Flood Prevention at Home
There are steps you can take year-round to help reduce the risk of flooding and sewer backups on your property.
Road Safety
When heavy rain hits, avoid flooded roadways and stay clear of underpasses. Map out alternate routes ahead of time or delay getting on the roads when severe weather alerts are issued.
Road and Underpass Flooding Safety Tips
Catch Basin and Manhole Cover Concerns
Clogged catch basins prevent water from moving off the road and into the drainage system. Manhole covers are unsafe if they become dislodged. Know what to do if you have a concern.
Catch Basin and Manhole Cover Safety Tips
Power Outages
Water and power outages can be planned or unexpected. You can take some simple precautions to keep you and your home safe during an outage.
River Safety
The North Saskatchewan River is powerful and unpredictable. Higher water levels, swift currents, submerged debris and unstable riverbanks can create dangerous conditions.
Personal Preparedness
Individuals, families and businesses can support our community’s resiliency by being personally prepared for an emergency that may last up to 72 hours.
Drainage System
Edmonton's drainage system is managed and operated by EPCOR.
While the stormwater system is designed to handle typical rainfall across the city, extreme and prolonged rain can challenge or temporarily exceed capacity in localized areas. Saturated ground conditions can also increase the amount of rain entering the system.
During significant weather events, EPCOR deploys additional crews to monitor critical infrastructure, respond to customer inquiries and support emergency response efforts around the clock.
Follow EPCOR on Instagram and X for the most up-to-date information.
Flood Mitigation Investment
Over the past 5 years, EPCOR has invested approximately $350 million in flood mitigation projects, including dry ponds, low-impact development or green infrastructure, combined sewer separation and the relining of local sewers and manholes.
These investments are part of a 20-year, $1.6 billion flood mitigation program designed to help Edmonton adapt to extreme weather and reduce flood risk.