Funds over $25 from deactivated MyEPark accounts have been transferred over to HotSpot and will be available as a parking credit. All users who had funds transferred have received an email with instructions to set up their accounts. You must have a HotSpot account to use the parking credit.
- Make sure to use the email address associated with your former MyEPark account
- If you already have a HotSpot account, make sure the location setting in your account is set to Edmonton for the parking credit to appear
- If you do not have a HotSpot account, you can open one by downloading the app or visiting HotSpot, choose New User?
If you do not see a parking credit or have other difficulties opening or managing a HotSpot account, contact them by email at support@htsp.ca or call 1-855-712-5888.