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To maintain public safety and fair competition, the City has a responsibility to ensure that the drivers who are providing vehicle-for-hire services are either licensed by the City or screened by transportation network companies.
A City of Edmonton-issued Driver’s Licence is required to operate a vehicle for hire in the city of Edmonton. A City Driver’s Licence is required for drivers of:
A City Driver’s Licence is not required for drivers operating for Transportation Network Companies. To drive for a Transportation Network Company, please contact the company directly.
Find the details on obtaining and renewing vehicle-for-hire vehicle licences.
Drivers are expected to understand their roles and responsibilities in delivering a safe and accessible vehicle-for-hire system in Edmonton as outlined in the Vehicle For Hire Bylaw .
This includes, but is not limited to:
As of June 3, 2024, walk-in inquiries for the following permit and licensing services are no longer available at the Edmonton Service Centre.
Book an in-person or virtual appointment for:
The initial licensing and subsequent renewal of a City-issued driver's licence share the same requirements and process. Renewals can only be processed within 45 calendar days of the expiry date.
Step 1: Obtain a police information check (PIC) from the Edmonton Police Service (EPS). Your PIC cannot be more than 90 days old.
Step 2: Complete the application form .
Step 3: Send your documents (application form, police information check and a copy of your Alberta Driver’s Licence) to the Edmonton Service Centre:
Applications and renewals are generally processed within five (5) business days. All applications and renewals are processed in the order in which they are received. Applications and renewals will not be processed in person.
Step 4: Once your application has been processed, you will receive an invoice.
Step 5: Pay the licensing fee and email the service team at businesslicenceapplications@edmonton.ca to notify them that the payment has been made.
Step 6: Your licence will be mailed to you.
Only for accessible taxi drivers:
Proof of an accessible taxi driver training certification (to be noted on the driver’s licence)
Any applicant who has been convicted of any of the following offences under the Criminal Code of Canada or the Controlled Drugs and Substances Act (Canada) or the Cannabis Act (Canada) during the past 10 years will not be issued a licence to operate a vehicle for hire::
If the applicant’s police information check reveals a pending charge for any of the offences listed above, a licence may be issued with the following conditions:
When the City receives a valid complaint, the Vehicle for Hire enforcement unit will start an investigation and you may be notified to provide information.
The investigation may include inspections, review of records and trips taken, review of photographs and video evidence, and other information. Evidence is compiled and reviewed in its entirety.
You are required to cooperate with enforcement officers for a thorough investigation. Failure to cooperate with an investigation may result in enforcement action.
Mailing Address
2nd floor, 10111 104 Avenue NW
Edmonton, AB
T5J 0J4
| Telephone |
In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|
| vehicleforhire@edmonton.ca |