The City's 2014 Business Satisfaction Survey on the Transportation System was an opportunity for businesses in Edmonton to continue to provide feedback on service levels and future strategy. The input was an important indicator of how effective and efficient the movement of goods and services is in the city.
In July 2011, the City conducted its first Business Satisfaction Survey on the Transportation System. The survey was developed to satisfy a progress measure for the Economic Vitality strategic goal in the Transportation Master Plan, The Way We Move.
Selected businesses were asked to complete a multiple choice survey and provide written comments on the overall satisfaction with the transportation system, as well as on specific aspects of the system.