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​Please complete the following form to request a refund. An EPark representative will contact you within five business days on the outcome of your request.

Note: If you have an EPark account, you can access a detailed account of your parking by logging in.












Please be aware that City staff will be conducting a follow-up phone call to verify details. This is mandatory prior to proceeding with your refund request.







Your name, address, phone number, email and licence plate number will be collected in accordance with Section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act. Your information will only be used for the purposes of processing and issuing you a refund. If you have any questions about the collection and use of your personal information, contact the FOIP Manager at 780-496-8178, Office of the City Clerk, 3rd floor, City Hall, 1 Sir Winston Churchill Square, Edmonton Alberta T5J 2R7.

For More Information

Help Using EPark

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email epark@edmonton.ca

Give Us Your Feedback

Email epark@edmonton.ca

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