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COVID-19

Effective August 1, 2020, wearing a mask or face covering is mandatory in all indoor public places and public vehicles. Learn more at edmonton.ca/COVID-19.

 

Monthly Parking

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The City Hall parkade is closed to the public until further notice.

All individuals continuing to park in City Hall parkade while it remains closed to the public must have a paid monthly parking contract arranged with the City of Edmonton and must display their monthly parking placard OR must ensure that hourly or daily parking sessions are paid for via the EPark system.

Monthly parking is available at the Library and Canada Place parkades.

Get Monthly Parking

Due to limited availability, it is necessary to first submit an application for monthly parking.  If approved, the City will contact you with confirmation and you can choose your method of payment.

Apply for monthly parking

Parkade Details

  Library Parkade Canada Place Parkade
Hours of Operation 24/7 for monthly pass holders 24/7 for monthly pass holders
Height Restriction 6'1"/ 1.85m 6'6"/ 1.98m
# Accessible Stalls 13 6
# Total Stalls 860 500
Rate $315 plus GST per month $315 plus GST per month

How to Pay

Online

Submit your payment online to Accounts Receivable. To use this secure payment portal, you will need an invoice number and a postal code to make your payment. 

Visa, Mastercard and American Express only.

By Mail

Send a cheque or money order to:

City of Edmonton
Box 2600
Edmonton, AB T5J 5A1

  • Cheques must be made payable to the City of Edmonton
  • Attach the remittance portion of your billing statement with your payment.
By Phone

Call 780-496-3414 between the hours of 8:30am – 4:30pm, Monday to Friday.

Visa, MasterCard and American Express only.

In Person

All payments made in person must include an invoice.

Visa, MasterCard, American Express, cash, cheque or debit at:

Edmonton Service Centre
2nd floor, Edmonton Tower
10111 104 Avenue Edmonton, AB T5J 0J4
8:30am – 4:30pm
Monday–Friday

Pre-Authorized Debit (PAD)

Pre-Authorized Debit (PAD) payment plan is available to customers who have recurring
accounts receivable billings. Once you are signed up, PAD will automatically debit your
rental, parking, lease, cemetery or other payment in set pre-determined monthly
installments from the indicated financial institution.


To enroll into this payment plan, submit the PAD application form .

Placard Replacement

Please email epark@edmonton.ca with your account number and placard number. 

  • Damaged Placard - there is no cost for the replacement of a damaged placard
  • Lost Placard - there is a $25 replacement fee for a lost placard

Cancelling Monthly Parking

Please email epark@edmonton.ca with your account number and placard number.

The customer is required to provide at least 10 days cancellation notice to Parking Services via email or in writing. 

  1. Email can be sent to epark@edmonton.ca
  2. Written notice can be mailed to:
    City of Edmonton - Parking Services
    16th Floor, Edmonton Tower
    10111 104 Ave NW
    Edmonton AB T5J 4X1
  • The customer must return the placard, white security card (if cancelling from Canada Place Parkade) and provide their current address to receive their $25 refund which will be paid by cheque and mailed to them
  • If the customer does not return the placard, the $25 fee will be forfeited

For More Information

Corporate Billing

Telephone 780-496-3414
Email corporate.billing@edmonton.ca

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