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Read about up-to-date COVID-19 related service adjustments for development, permit, licensing, and construction & inspection services.

Appointments are available for the following applications, as generally if they meet all requirements and can be approved on the same day:

  • Demolition permits 
  • Basement developments (without a wet bar)
  • Rear uncovered decks
  • Detached garage & shed permits 
  • Hot Tub permits

Appointments are not available for all other residential applications. These can be submitted without an appointment by mail, email, online, or dropped off in person. Review timelines are the same for each method of application.

No appointment is necessary to speak with a technical officer about a project inquiry.  Call 311 or contact us online to connect with a technical advisor.  

Please note: Your application must be complete and meet all regulations and standards in order for your permit to be issued. Additional permits may be required for your project. Ensure you review the specific required documentation and forms for your application.

Information About Appointments

Appointments are available to submit and review your demolition, basement development (without a wet bar), uncovered deck, and detached garage and shed and hot tub permit applications at the Edmonton Service Centre. Please note, only complete applications can be reviewed, and depending on the application additional permits may be required for your project.

For information or technical questions related to your project or application please contact us or call 311.  

Important Information About Appointments:

  • Approval by appointment is available only for the following permits: demolition, basement developments (without a wet bar), detached garage and shed, and hot tub permits.
  • We will do our best to issue your permit during your appointment, however, processing timelines vary based on application completeness and the complexity of your project.
  • City staff can only review completed applications. Detailed information about application requirements is available online at
  • Review staff cannot provide technical information related to your project during your appointment. To speak with a zoning or safety codes officer, please contact us.

More Information: 

  • Appointments are approximately 45 minutes in length.
  • Appointments are available between 1 and 14 days in advance. See the calendar below for detailed availability.
  • Maximum one appointment per day per applicant and property.

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To edit your appointment, please enter the confirmation code provided at the time of booking.

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For More Information

Edmonton Service Centre

2nd Floor, 10111 104 Avenue NW
Edmonton, AB T5J 0J4
Hours of Operation:
Temporarily Closed

Contact Us Online 

In Edmonton: 311
Outside Edmonton: 780-442-5311

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