The existing service location will close on February 24 at 4:30pm. Starting February 27 this service will be provided in Edmonton Tower at the Edmonton Service Centre 10111 104 Avenue.
Property owners can pay property taxes through pre-authorized bank withdrawal monthly or in a lump sum once a year.
Business owners can pay Business Improvement Area (BIA) taxes in a lump sum once a year.
Monthly Payment Options
- Through the City’s property tax monthly payment plan
- Through your mortgage
Annual Payment Options
- Bank (including online and telephone banking)
- By mail (cheque)
- In person (cheque, debit, cash, money order)
The City of Edmonton’s property tax monthly payment plan allows you to pay your property taxes by pre-authorized automatic bank withdrawal and spread your property tax payments over the year.
If you pay property taxes to a mortgage company, your mortgage company submits the payment to the City on your behalf.
The City sends you the original property tax notice for your records. The name of the mortgage company being billed appears on your tax notice.
Mortgage companies submit payments by June 30. It can take up to 15 business days for the payment to show on your tax account.
Contact your lender to confirm that the payment is being made on your behalf or call 311 after the third week of July.
You can pay taxes in a lump sum through your financial institution.
Before making a payment in person at your bank, confirm that your bank accepts "in-person paper payments" using the remittance stub of your property tax notice.
Some financial institutions will process payments at a teller only if their clients have been set up for online banking.
When making your payment online, consult with your financial institution to ensure you are set up for online banking. Each bank has its own payment code for the City of Edmonton taxes.
Ensure you link this payment code to the account number indicated on your property tax notice, particularly if you have purchased a new home.
If you own multiple properties, ensure you submit a separate payment to each account number indicated on your property tax notices.
Be aware of your bank’s policy on the effective date and time of online payments to avoid late-payment penalties.
If paying at an ATM, keep your receipt as proof of the date and time of payment.
The City of Edmonton does not accept credit cards directly as a method of paying property taxes.
Several third-party online payment service providers have begun offering a credit card payment option for the payment of property taxes. You may be able to use this option to pay property taxes to the City of Edmonton.
Note that these companies will charge you a transaction fee for this service. The City of Edmonton does not receive any of the transaction fee when this method of payment is used.
If you choose to pay property taxes through a third-party payment service provider, ensure you are fully aware of its policy on the effective date of payment. In some cases, it may take several business days for the transaction to reach the City.
You are responsible for making sure the City of Edmonton receives your payment by the due date. If your payment arrives past the due date for payment, you will be subject to late-payment penalties.
If you wish to pay taxes by mail, send a cheque or money order and the remittance portion of your tax notice to the following address:
City of Edmonton
PO Box 1982
Edmonton, AB T5J 3X5
When sending your payment by mail, allow ample time for the payment to arrive. The envelope must be post-marked by Canada Post by the due date to avoid late-payment penalties. The City is not responsible if payments are not received.
You can pay taxes in person at the following City locations.
- By cheque, money order or debit (no cash)
Assessment and Taxation Customer Services Centre
Main Floor, Chancery Hall
8:30am – 4:30pm
Monday – Friday
- By cheque, money order, debit or cash
5th Floor, HSBC Bank Place
10250 101 Street NW
8am – 4:30pm
Monday – Friday
Points to remember
- Include the remittance portion of your tax notice with all in-person or mailed payments.
- Make cheques payable to the City of Edmonton.
- If paying by debit card, ensure the amount of your taxes does not exceed your debit card limit.
- If paying by ATM, keep your receipt as proof of the date and time of payment.
- The City of Edmonton does not accept credit cards directly as a method of paying property taxes.
When paying by cheque, ensure it is signed, dated and completed accurately. The City is not responsible for errors and omissions.
If the City cannot process your payment due to an error on the cheque or insufficient funds, late-payment penalties and service charges may apply to your account.