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what if I don't agree?

The City of Edmonton is dedicated to ensuring the information stated on your latest assessment notice, including the property value, is fair and correct.

If you are concerned with the information stated on your assessment notice, we encourage you to use the following resources to receive answers to any assessment-related questions.

Remember, you can file a formal complaint against your property's assessment during the property owner assessment review period, but you cannot file a formal complaint against the amount of property taxes stated on your tax notice.

Online Resources

Assessment Details Specific to Your Property

Our secure site for property owners—MyProperty.Edmonton.ca—offers several features to enhance your knowledge about property assessment.

For example, through this online, 24/7 service, you can explore assessment information about your property that we have on file, browse detailed property assessment maps, see the latest property tax account balance and transaction history, download current and past assessment and tax notices and view the five-year assessment and tax history of your property  

Forms

Access our forms if you wish to change your mailing address, declare school support, sign up for a property tax monthly payment plan or submit other changes that require your signature.

Maps

Browse our public assessment maps to review basic assessment information about Edmonton properties and see what municipal facilities and services are available within your neighbourhood.

One-on-one Support

If you’ve come across an error in your assessment notice, contact us first.

Most assessment-related concerns can be resolved by speaking with a 311 agent or assessor—with no formal complaint fees required.

Call: 311
Email: assessment@edmonton.ca

To help us address your concerns more effectively, have your latest assessment notice in front of you with the "account" number and "valuation group" information ready.

Formal Complaint

If you disagree with your property's assessment, you can file a formal complaint with the Assessment Review Board.

Remember that your duly completed complaint form and filing fee must be received by the Assessment Review Board no later than the deadline date indicated on your assessment notice.

Complaints received by the Assessment Review Board after the deadline date will not be heard and your filing fee will not be refunded.

For More Information

Property Assessment

If you have in-person inquiries, visit us at the Edmonton Service Centre:

2nd Floor, 10111 104 Avenue NW
Edmonton, Alberta T5J 0J4

Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email assessment@edmonton.ca

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