You must request any mailing address changes in writing. To do so, fill out the Change of Mailing Address Request available in the Forms section.
If a title transfer occurs in May or early June, the City will mail a tax notice to the new owner at the end of May or middle of June. If this notice has not arrived by June 21, call 311.
We encourage you to sign in to MyProperty.edmonton.ca. This secure service offers a lot of property tax information, including the latest property tax notice, the latest tax account balance, a two-year transaction history and a five-year property tax history of your property.
If it’s been more than 10 business days and your cheque is still not cashed, you may wish to place a stop payment on this cheque through your bank. You will have to send the City a replacement cheque to cover the missing payment.
To view your current property tax account balance and transaction history, sign into MyProperty.edmonton.ca.
Information about payments received after May 1 does not meet our internal “printing deadline date” and will not be reflected in the balance shown on your tax notice. We apologize for this inconvenience.
If you wish to see your current tax account balance, sign in to MyProperty.edmonton.ca or call 311.
Mortgage companies submit their tax payments by the June 30th deadline. It can take up to 15 business days for their payment to show up on your tax account.
Contact your lender to confirm the payment is being made on your behalf, call 311 after the third week of July to confirm the payment has been applied to your account or sign into MyProperty.edmonton.ca to view your current property tax account balance and transaction history.
Taxes and Assessment
If you have filed a formal complaint against your assessment, you still must pay the property taxes by the due date to avoid late-payment penalties.
If a decision on your complaint results in a lower tax amount, the City will credit your account and send you a statement.