If you have any issues signing in or registering, please follow prompts on the sign-in page.
The following information aims to provide answers to some of the common questions we've recieved about our secure site for property owners.
If you continue to encounter issues with registering or logging into the site, call 311. If you have concerns with the information about your property, call 311 and ask to speak with an assessor.
No. Once you set up an online profile on and connect your property, you will have access to it as long as you own that property.
Absolutely. All you need is the latest assessment notices for each property you own.
Your notices will display an account number and a password, which you will need to enter to connect your property to your online profile on MyProperty@Edmonton.
At this time, we are offering enhanced services to the owners of residential properties only. However, we are making an extensive effort to extend this online service to non-residential property owners.
Unfortunately, no. If you wish to update your email address, you should re-register for and reconnect your property to your new online profile.
Once the City receives a change of ownership notification from the Land Titles Office, your previously owned property will be disconnected from your online profile on .
However, we recommend you disconnect your property from your online profile after you sell it.
If you’ve come across an error in your assessment notice, contact us first.
Most assessment-related concerns can be resolved by speaking with a 311 agent or assessor—with no formal complaint fees required.
To help us address your concerns more effectively, have your latest assessment notice in front of you with the "account" number and "valuation group" information ready.
It is important that you contact us as quickly as possible so that we can make any necessary corrections.
Measurements used for assessment purposes reflect exterior measurements and may differ from what your builder has stated.
If you believe that incorrect measurements have been used to calculate your assessment, please contact us.
Security of your personal and property data comes first in everything the City does. We protect all of your information with multiple layers of security. Some of them include data encryption and password hashing.
Also, the City collects your information under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act (FOIP Act), Municipal Government Act (MGA) and the School Act for the purpose of creating and administering your online, digital account for access to the City of Edmonton Assessment and Taxation online services. Your information is collected, used and disclosed in accordance with the FOIP Act.