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Please be advised that animal intake is by appointment only. 

If you need to renew your licence we encourage you to do so online or via mail to P.O. Box 2670 Edmonton, AB T5J 2G4. Payments can also be made at any financial institution or online banking payable to the City of Edmonton/Pet Business Licences or Edmonton Pet & Business Licences.


Animal Care & Control Centre

Lost Pets

Beginning June 15, 2020, ACCC will admit the following: 

  • Cats by appointment. Citizens are encouraged to first make attempts to find the animal’s owner before making an appointment for admittance into the ACCC. It is important to note that cats are 10 times more likely to find their way home if left where they’re found. 

  • Stray dogs by appointment.

  • Animals that are injured, sick or in distress (including pregnant cats and kittens under two months without a mother) by appointment.

Appointments will also be made:

  • If you need to pick up your lost pet 

  • If you have found a lost pet and want it scanned for a microchip in an effort to reunite the animal with its owner  

All ACCC services listed above are by appointment only. Appointments can now be made by using our online form.

ACCC is not accepting trapped/feral cats or operating our Public Trap Neuter Return Program at this time.

If You Have Lost Your Pet

If you have lost your pet, please look for it on our Lost Pets page and make an appointment online via or by calling 311.

Injured Animals

Signs an animal may be sick, injured or in distress may include:

  • A thin or emaciated body, physical weakness

  • Discharge from the animals eyes or nose

  • Wounds, limping, or bleeding

  • Visibly pregnant (imminent birth)

  • Inability for the animal to care for itself (kittens under two months of age with no mother)

  • Exposure to cold temperatures — 20 degrees or below

We encourage citizens to make attempts to find the owner of any healthy, lost or stray animal. If the animal has a tag with a licence number on it, 311 may provide the owner’s contact information if the owner has given us permission to release it. It is important to note that owned lost cats are 10 times more likely to find their way home if left in their neighbourhood than if they are brought to a shelter. Outdoor cats and feral cats are accustomed to being outside. 

For a list of more tips on what you can do to reunite pets with their owners and templates to make your own Lost Cat Poster or Paper Collar, visit



Pet Licence Purchase and Renewal

Citizens can purchase or renew their pet licence online. Payments can also be sent by cheque or money order and mailed to: the City of Edmonton, P.O. Box 2670, Edmonton, AB. T5J 2G4.  We encourage pet owners to keep their contact information associated with your pet’s licence up-to-date online in the event your pet gets lost.

Payment can be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.  

Even indoor pets can slip away and get lost. That's what a licence is for. A pet licence is a unique ID that tells us your pet belongs to you. It allows us to reunite the two of you more quickly if your pet ever gets lost or displaced in an emergency. It may even get your companion one free ride home each year. Your pet safe and sound — to us, that peace-of-mind is priceless.

In 2020, cats who are licenced are eligible to receive a microchip. Please call 311 to make an appointment to get your cat’s microchip.

License Your Pet

Purchase or renew your pet's licence online!

What You Need To Know

  • Visa, Mastercard and American Express credit cards are accepted
  • You must be 18 or older to license a pet
  • The maximum number of pets allowed per residence is 6 cats and 3 dogs
  • Before you begin using the online system it is helpful to know:
    • The birth date of your pet (or an approximation)
    • If your pet has been spayed or neutered. If they have, please provide the date of their surgery as well as the name of the clinic where the surgery was performed (if available)
    • Your pet's microchip or tattoo number, if applicable

Note: If you are applying for a reduced fee because you receive Income Assistance, your dog is ‘Restricted’ or ‘Nuisance’ as defined by the Animal Licensing and Control Bylaw or you are applying for a Guide/Assistance dog exemption, please do so in person with all necessary supporting documents.

Please be advised that in-person payments or applications are not being accepted at this time. Payments and applications may be submitted via your online account or mailed to P.O. Box 2670 Edmonton, AB T5J 2G4
Payment can also be made at any financial institution or via Online Banking payable to City of Edmonton Pet/Business Licences or Edmonton Pet & Business Licences.

Fees and Fines

All cats and dogs over six months of age — even indoor pets — must be licensed and need to be renewed every 12 months. The City of Edmonton encourages owners to spay or neuter their pets by offering reduced licence fees.

The fine for not having a valid pet licence is $250...which is a lot more than the licence fee! 

Fee Reductions

  • Seniors and those on income support may qualify for a half-price licence for one spayed or neutered pet per residence. (Validation must be provided.) Seniors may apply online
  • Certified Assistance (Guide) Dogs can be licensed free of charge. (Validation must be provided)
  • Licence applications for Assistance Dogs and from individuals on income support must be made in person. Supporting documentation is required to qualify for these fee reductions. Please call 311 for questions on special rates

Please note that pet licence fees are non-refundable and non-transferrable once paid.

Cats Fees

  Annual Two-Year (NEW)
Spayed/Neutered $22 $44
Seniors/Income Assistance $11 *
Non-Spayed/Neutered $77 $154
Replacement Tags $15
*Exception to the Two-Year renewal option
  • Income Assistance

Dogs Fees

  Annual Two-Year (NEW)
Spayed/Neutered $37 $74
Non-Spayed/Neutered $77 $154
Nuisance Dog $100 *
Restricted Dogs $250 *
Seniors/Income Assistance $18.50 *
Guide/Service Dogs Free *
Replacement Tags $15
*Exceptions to the Two-Year renewal option
  • Nuisance Dog Licences
  • Restricted Dog Licences
  • Income Assistance 
  • Guide/Service dogs

Where Do My Licence Fees Go To?

In addition to keeping your pet safe if they need care at our shelter, your licence fees pay for a lot of important things. By licensing you are:

  • Providing food, shelter, medical care and enrichment for approximately 6,000 lost pets and stray animals each year

  • Supporting local rescues and shelters

  • Providing emergency first-aid veterinary care to injured lost and stray animals

  • Funding low income spay/neuter programs

  • Maintaining Edmonton's off-leash parks

  • Supporting responsible pet ownership education and enforcement of bylaws and provincial animal protection laws 

If you move, no longer have your pet or your contact information changes, please let us know.  Information can be updated online, in-person or by calling 311.

License Your Pet

Purchase or renew your pet's licence online!

Other Application Methods

Apply In Person

Animal Care & Control Centre
13550 163 Street NW
2nd Floor, Edmonton Tower
10111 104 Avenue NW

Please be advised that Service Desks are closed to the public until further notice. We ask that you pay or apply for your licence online or via mail.

Apply By Mail

Pet owners also have the option of applying, renewing or make information changes for a licence via mail.

Pet Licence Application

Please make cheques payable to "The City of Edmonton" (post dated cheques are not accepted).

Mailing Address:

Animal Care & Control Centre
Attention: Pet Licensing
13550 163 Street NW
Edmonton, AB T5V0B2

For More Information

Animal Care & Control Centre

13550 - 163 Street
Edmonton, AB

Facility information and hours

Online Contact 311

In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-496-8824

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