Remove as many valuables as possible if you must stay elsewhere. While Edmonton Fire Rescue Services is investigating the fire, an officer will accompany you to recover these items and a record will be kept of what is removed from your home. Check for important legal documents, damaged or undamaged.
Try to locate the following items to take with you:
- Vital medicines such as blood pressure regulating drugs, insulin, anti-seizure medication
- Eyeglasses, hearing aids or other personal aids (even if damaged, personal aids may be repaired or replaced temporarily)
- Valuables such as credit cards, checkbooks, insurance policies, savings account books, money, jewelry
Emergency Support Services
The City’s Emergency Support Response Team (ESRT) works with the Canadian Red Cross to provide you with temporary emergency housing. If necessary, the Canadian Red Cross and Edmonton Emergency Relief Services Society will also provide emergency clothing, food and personal items. In some cases, the Edmonton Emergency Relief Services Society will supply essential furniture. If you have homeowners or tenants insurance, then your policy may cover temporary housing.
Canadian Red Cross
Emergencies (24h): 1-888-800-6493
Edmonton Emergency Relief Services Society (24h)
Counselling/ Crisis Services
After an emergency, common responses include anxiety, depression, anger, hopelessness and an inability to concentrate. Here are some agencies that can provide some counselling and/or crisis management.
City of Edmonton Social Workers
Online: Support Programs
211 Resource Lists
Provides direct link between essential health, human services, community resources and government assistance needed day-to-day and in times of crisis.
The Crisis Support Centre (24h)
Helps individuals cope with crisis by phone, in person and online.