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Skip to main menu Skip to site search Continue to current page menu and contentEffective August 1, 2020, wearing a mask or face covering is mandatory in all indoor public places and public vehicles. Learn more at edmonton.ca/COVID-19.
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Important documents and paperwork can be damaged or destroyed as a result of a fire, flood or other disasters. Access to these documents and records is often essential to your well being. Locating these documents will hasten the process of recovering from a disaster.
1-800-622-6232 (Mon-Fri 8am-5pm)
For employment insurance, social insurance number and old age security.
1-800-567-6868 (Mon-Fri 7:30am-5pm)
1-888-242-2100 (Mon-Fri 8am-4pm)
For citizenship papers.
1-800-959-8281 (Mon-Fri 9am-5pm)
For income tax records.
1-866-522-2122 (Mon-Fri 8:30am-4:30pm)
For military papers.
For copies of driver’s license, vehicle registration, as well as birth, death and marriage certificates, please visit an authorized Alberta registry agent.
If your Canada Savings Bonds or any other government bonds have been mutilated or destroyed, contact the Bank of Canada.
Call: 1-800-575-5151 (Monday-Friday 7am-3pm)
Visit: csb.gc.ca
Include name(s) and address(es) on bonds, approximate date purchased, denominations and approximate number of each.
If bills or coins were kept in your home, take what is left of them, including ashes, to any chartered bank. Be prepared to supply information about the circumstances of the loss.
Call: 1-800-303-1282 (Monday-Friday 7am-3pm)
Email: info@bankofcanada.ca
For anything related to personal banking, debit/credit cards or other bonds/stocks, contact your financial institution or advisor.
After a fire, don't attempt to open your safe until its exterior is cool to the touch. Intense heat may be contained for hours and if the door is opened before the safe has a chance to cool down, the contents may burst into flames.
| Telephone |
In Edmonton: 311 Outside Edmonton: 780-442-5311 |
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