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Edmonton’s Transit Strategy recommends creating a new Fare Policy to provide guidance on fares, discounts and how best to recover transit costs.

What this means to customers:

A new fare structure that:

  • Sets discounts in a consistent manner
  • Works with a Smart Fare electronic payment system

A target for cost recovery that:

  • Balances how much of transit operating costs are covered by riders fares versus municipal taxes
  • Offers fare rates that are fair for all users
  • Is affordable for people who most depend on transit
  • Encourages more transit use by rewarding frequent riders with discounted fares

Fares Reflect Our Values and Goals for Transit

A Fare Policy must balance individual and social benefits. Lower fares make the service more affordable and increase transit use, but higher fares may allow the City to improve transit service or reduce taxes. Fares can include discounts to support certain groups of people or promote long term transit use. After the fares and the discounts are taken into account, the remainder of the costs are funded by municipal taxes because transit provides environmental and social benefits to the entire community.

Next Steps

Public Engagement

The new draft Fare Policy is underpinned by a commitment to fairness and affordability. Public feedback will help refine the recommended fare discount levels and cost recovery target in the coming years.

Earlier public engagement results show strong support for providing transit fare discounts to Edmontonians in financial need. From April to July 2018, we asked citizens about setting discounts for various types of customers, such as seniors, youth and low income. Should these groups each receive the same amount of discount or should discounts vary by age or income level? 

We are also asking the public whether our City should recover transit operating costs in the same range as other similar cities? In Edmonton, 40%-45% of costs are covered by customer fares as compared to 40%-60% in other communities. The remainder is funded by municipal taxes.

We also asked citizens whether our City should recover transit operating costs in the same range as other similar cities? In Edmonton, 40%-45% of costs are covered by customer fares as compared to 40%-60% in other communities. The remainder is funded by municipal taxes.

Fare Policy What We Did and Heard Highlights

Fare Policy Public Engagement Report - Executive Summary

Fare Policy Public Engagement Report - Complete

Council Decision

We will bring a new Fare Policy to City Council for consideration at the end of November, 2018. If approved, the new Fare Policy could be put in place as soon as February 2019.

This transit Fare Policy will also guide how fares and discounts are set up in the future Smart Fare electronic payment system for the Edmonton Metropolitan Region.

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