Due to the City's focus on the COVID-19 pandemic, we are postponing the launch of On Demand Transit until mid-2021. This is a significant change, and we want to make sure customers are properly prepared and our staff are ready to help them.
In mid-2021, Edmonton Transit Service’s (ETS) new On Demand Transit service will add a new layer of service in our integrated transit network. It will complement the regular bus network and LRT service. This service will be provided as part of a two-year pilot project. ETS is developing a contract for service delivery and will provide more information as it becomes available.
How On Demand Transit Will Work
Customers will be able to book a ride on an accessible vehicle by using an app on a smart device, telephone or website. A small bus with a professionally-trained driver will carry customers between set pick-up points in their neighbourhood and the designated transit hub.
More information about the vehicles, how to book a ride and other details will be available after a service provider is selected.