Details about how to book a ride, pick-up/drop-off locations and other information will be available starting in February 2021. Information will be available on this web page, through webinars and social media, and communication with affected neighbourhoods. In the meantime, we encourage you to sign up to our email list to make sure you receive project updates.
On Demand Transit will complement regular bus and LRT service so more Edmontonians can get to where they need to go conveniently and safely.
This service will be provided as part of a two-year pilot project.
Customers will be able to book a ride on an accessible vehicle by using an app on a smart device, telephone or website using Via’s advanced trip planning software.
A small bus with a professionally-trained Pacific Western Transportation (PWT) driver will carry customers to and from set pick-up points in their neighbourhood and the designated transit hub.
This shared ride service will provide quick and efficient trips by using Via’s advanced trip planning software to match multiple customers headed in the same direction.
For the two-year pilot period, customers won’t pay when they board an On Demand Transit vehicle. Instead, standard fare payment will take place when the customer transfers between On Demand Transit and regular service at an ETS Transit Centre or LRT Station.