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Pets are often considered part of the family, so when they go missing it is an anxious time for both owner and the animal.

About the Service

City Has Your Pet?

All lost and found pets in Edmonton are housed at the City's Animal Care & Control Centre.

Found Pets Search

View our public database of the animals currently being held for safe-keeping at the Animal Care & Control Centre.

Visit the Lost Pets page for more information about recovering and reporting lost pets.

How Do I Obtain the Service?

 

  • Take lost pets to the Animal Care & Control Centre during business hours
  • Pets are checked for tags, microchips and tattoos
  • To register concerns and for more information, contact 311
  • The Edmonton Humane Society and other rescues help to re-home unclaimed pets
What the City does with your request

Found a Lost Pet?
If you have found a lost or stray animal, there are a few ways to return the animal to its owner:

  • If the pet has a City of Edmonton licence tag, call 311.
  • If the owner has consented, you can get the owner's name and address from us and contact them directly.
  • Bring the pet to the Animal Care & Control Centre and the City will look for the owner.
  • If it is a dog, an Animal Care & Control Officer can come and pick it up.
  • If the dog is aggressive, it is best to wait for an officer instead of trying to capture the animal yourself.
  • If the animal is injured or it is after hours, take it to the Capital City Animal Hospital at 11104-102 Avenue. An Animal Care & Control Officer will pick it up the next day.

If you would like to adopt the animal, be sure to ask for “special consideration” when reporting it or turning it over to the City. If the owner does not reclaim the animal and it is adoptable, you will be considered first for adoption.

Lost a Pet?
If you have lost a pet, follow these steps:

  1. Look around your neighbourhood and ask neighbours if they have seen your pet. Be sure to include the time and approximate place your pet went missing. Let others know you've lost your pet; it may not have wandered far.
  2. Visit Edmonton's Animal Care & Control Centre right away, located at 13550 - 163 Street, or use the Centre's Lost Pet service to look at animals that are currently at our centre. New animals are brought to the City's safe-keeping facility daily. Dogs and cats are held for 3 -10 days before they are assessed for adoption and transferred to the Edmonton Humane Society or other local rescue groups.
  3. Contact the Edmonton Humane Society, other local rescue groups and your local vets to check if your animal has been brought in injured. Capital City Animal Hospital offers 24-hour emergency service and often receives lost pets.
  4. Get online with PetLynx, an online 24 hour service that lists found pets so you can access the service any time of day. If you "register" your pet, you will be e-mailed automatically whenever a matching found animal is entered into the system. Also, found pets are often listed on sites like Kijiji and Craigslist, so be sure to check those.
  5. Check to make sure that the contact information associated with your City pet's licence is correct. If your pet is licensed and wearing tags, Animal Care & Control will contact you if your pet is admitted to the City's facility.
Fees

Fees and fines may be charged to pet owners. If your pet stays at the Animal Care & Control Centre, the City will collect fees to cover the costs for veterinary and daily care of your pet. Fees and fines will be assessed when you pick up your pet from the Centre.

 Reason  Medical and Daily Care  Fines
Pet was transferred from Capital City Animal Hospital or Guardian Veterinary Centre $60
Animal Care & Control Centre First day $25, thereafter $15 per day
At-large $100
Not licensed   $250

 

Contact the City About This Service

Animal Care & Control Centre

13550 - 163 Street
Edmonton, AB

Facility information and hours

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-496-8824
Email 311@edmonton.ca
Related Information

Pet Lynx - PetLynx matches lost pet reports with found pet reports from all over the province.

Edmonton Veterinarian's Emergency Clinic - The Capital City Animal Hospital will take injured animals 24 hours a day.

Pet Education.com - Expert information on how to care for all types of pets.

City Services

View all City Services

I Want To...

Lost Pets Online Service

View public database of the various animals currently being held for safe-keeping at the Animal Care & Control Centre.

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