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Edmonton is a vibrant winter city with Edmontonians celebrating and embracing daily living in a cold climate. Keeping our sidewalks free of snow and ice is critical in keeping Edmontonians moving safely and enjoying winter.

But shoveling can be difficult, and even dangerous, for many citizens -- especially those with limited mobility or certain health conditions.

Snow Angels is no longer a nomination based program.

Frequently Asked Questions

Does the City match volunteers with seniors or persons with disabilities?

Unfortunately, the City is unable to match volunteers with seniors or persons with disabilities. 

How do I become a Snow Angel?

It’s simple! 

  • Keep your walk free of snow and ice
  • Shovel a neighbours' walk
  • Start a conversation with neighbours about the importance of clear sidewalks
  • Make a plan with your neighbours to share the shovelling


Why is snow removal so important?

Snow that remains on sidewalks is hazardous for everyone, but especially for people with limited mobility who may be severely injured from falling on ice or snow. Uncleared walkways also make it difficult for people who deliver services in our city - mail carriers, meter readers, delivery drivers, firefighters and paramedics.

Who is responsible for snow removal?

According to Community Standards Bylaw #14600, property owners are responsible to clear the public sidewalks around their property of all ice and snow. 

If a sidewalk isn’t cleared, the City can issue the owner a notice to clear the sidewalk. If the owner doesn’t comply, the City can either issue a $100 fine or clear the sidewalk and bill the property owner for the service.

Bylaw complaints can be reported by neighbours, meter readers, postal delivery persons and pedestrians.


Why are Snow Angels important?

More than 140,000 seniors aged 55 and over live in Edmonton. Approximately 75% of seniors over 65 live in their own homes. As well, approximately 5% of the overall population aged 15 and older has severe or very severe disabilities. For these people, shovelling snow can be difficult or even dangerous.

What is the average annual snowfall in Edmonton?

Edmonton receives about 124 cm of snow per year according to Environment Canada.

Shovelling Help For Seniors

Please access the Seniors Home Supports Program.

When seniors contact the organization that coordinates the program in their area of the city they are given referrals to a number of service providers.

Seniors contact the service providers to discuss the work they need done and the costs. The senior then selects a service provider that fits their needs.

Seniors are not charged for the referral but they will pay a fee to the service provider for completing the work.

Learn about the referral process and scope of services provided in the program.

For More Information

Snow Angels Program


In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-498-7098

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