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Survey Closing Soon!

December 16 is the last day to share your thoughts.

8,000 homes across 13 neighbourhoods were selected to participate in the Edmonton Cart Rollout which began on Monday April 15, 2019.

Winter Cart Concerns

In cold, snowy conditions, please take steps ensure your carts are accessible for collection and can be emptied easily. 

Cart Accessibility

  • When setting out your carts, please ensure they aren’t blocked by snow. A good place to leave your carts is at the end of your driveway so you won’t need to do any extra shoveling.
  • On collection day, be sure to place your cart at least 1 metre away from other carts, cars or other objects, including snowbanks. 
  • Place your cart on level ground, not in or on top of a snowbank.

Avoid Frozen Organics

  • To stop items from freezing to the cart, place crumpled newspaper or shredded paper in the bottom of your cart, or line your cart with a paper yard waste bag.
  • Use a broom or shovel to loosen stuck or frozen items so the cart empties easily.
  • Avoid storing your green cart indoors between collections, as liquid can collect and freeze when moved outdoors.

Under the new cart-based system, each of the participating neighbourhoods will have a new collection schedule.

  • Your green cart will be picked up every week, switching to every 2 weeks during winter.

  • Your blue bags will be picked up every week.

  • Your black cart will be picked up every 2 weeks as most of your waste will now go into your green cart or blue bags.

  • Additional yard waste will be picked up on special, seasonal collection days, twice in the spring and twice in the fall.

 

Help Lead the Way

This new system encourages sorting of household waste and supports overall waste reduction. This will help minimize the amount of garbage sent to landfill and build a more sustainable future for Edmonton. The Edmonton Cart Rollout will help inform the 25-year waste strategy for Edmonton. This strategy was approved by City Council in September 2019.

Keep the Good News Rolling!

Participants, subscribe to receive the latest info and updates

Edmonton Cart Rollout Newsletter

Subscribe to the e-newsletter to get the latest information on the Edmonton Cart Rollout, and for tips to help you use the new waste system effectively.

View past issues:
November 15, 2019
September 12, 2019
September 5, 2019
August 22, 2019
July 18, 2019
May 23, 2019
April 25, 2019
April 11, 2019
March 28, 2019

Everything you need to know about the Edmonton Cart Rollout!

Take the guesswork out of sorting your waste

Type in a waste item and learn where it goes!

Edmonton Cart Rollout Collection Schedules

If you received a letter that you will be participating in the rollout, see the calendars below for your new schedule.

Frequently Asked Questions

How often is the green cart collected in the winter?

Beginning November 5, 2019, the green cart is collected every 2 weeks.

How often is the black cart collected in the winter?

The black cart is collected every second week year round.

How often is recycling collected in the winter?

Recycling is collected weekly, all year round.

I have curb collection. Where will I put my cart for collection after my street is plowed and there are windrows?

Residents are responsible for ensuring that set out locations for carts and blue bags are safe and accessible by collectors and their vehicles. Cart placement must adhere to the set out and spacing requirements at edmonton.ca/cartrollout. Ensure your cart is placed in front of snow banks and not behind. We recommend placing your carts on the road at the end of your driveway. This will require no extra shoveling.

Which neighborhoods are selected to be part of the rollout?

The Edmonton Cart Rollout includes the following 13 neighbourhoods: Baturyn, Beacon Heights, Brintnell, Cy Becker, Chambery, Delwood, Ellerslie, Forest Heights, Kensington, Kiniski Gardens, Miller, Satoo and Tamarack.

Please note: There is a chance that even if you live in one of these neighbourhoods, your home may not have been selected for the rollout at this time. Homes were selected based on routes within the mentioned neighbourhoods that could be serviced with specific automated collection vehicles.

Why was my home selected (or not selected)?

Neighbourhood selection was based on a variety of factors to ensure a representative sample of Edmontonians. The routes selected were based on a number of factors such as neighbourhood design, mix of front and back alley collection routes, and collection dates. The selected neighbourhoods provide a reflection of the city as a whole.

Why are there gaps in the neighborhoods between the selected homes?

Selecting all houses in a single consecutive area would not have provided the diversity of the selected group in terms of: neighbourhood design, mix of front and back alley collection routes, and collection dates.

My home wasn’t selected, can I still participate?

Unfortunately no. The neighbourhoods in the initial rollout were selected according to be a representative sample, and collections will be conducted by automated collection vehicles along planned routes. It is not efficient to run routes based upon a voluntary system.

Will there be a fee increase with this new rollout?

No, the utility fee will remain the same. All carts and support for the program will be provided and supported with the existing utility budget.

Are there penalties for setting out my carts incorrectly?

No, not at this time.  However, improper set out means that the automated collection vehicle will not be able to pick up the cart. If you are having difficulty getting your waste to the curb or lane or if your waste was not picked up, please call 780-496-5678 (Waste Hotline) to get help with proper set out instructions and pick up.

If my current collection is from the back alley but the carts were delivered in the front, will my carts be collected from the front street?

If your current collection is from the back alley, your carts will also be collected from the back alley. We are not contemplating changes to this in the near term.

What if food scraps are frozen in the green cart?

To ensure food waste does not become lodged or frozen to the base of the cart, place crumpled up newspaper at the base of your green cart. In addition, you can layer wet and dry material in your cart to reduce the chance of it getting stuck. If material gets stuck inside the cart, use a broom or shovel handle to loosen it. 

It also works well if you wrap wet or smelly material in newspaper, paper towels or paper bags to help prevent it from becoming stuck in cold weather. 

Can I get help maneuvering my cart over snow and ice? What about help with cleaning?

If you have challenges moving the cart to and from the collection area and have no one in the house to help, you can call 780-496-5678 (Waste Hotline) to ask for support from the Assisted Waste Program. The needs of your household will be assessed and support provided. If the issues are only during the winter months, support can be provided seasonally as required.

Cart cleanliness is the responsibility of the resident. If your carts need cleaning, rinse your cart with a hose and pour the water on the grass or gravel, being careful that the dirty water does not enter the storm drain. If material gets stuck inside the cart, use a broom or shovel handle to loosen it. To clean your kitchen pail, rinse it with hot water or place it inside your dishwasher. To ensure food waste does not become lodged or frozen to the base of the cart, you can place crumpled up newspaper at the base of your green cart.

Can I leave my set-out area and carts covered in snow?

Excessive snow around the cart is a barrier for the collection vehicle’s arm to safely reach the cart. Clearing the snow off the carts will allow the collectors to see them better. The cart set-out rules should be followed as closely as possible. Ensure your cart is placed in front of snow banks and not behind.

What do I do if there is too much snow in the alley and I am not able to set out my carts?

Residents are responsible for ensuring that set out location for carts and blue bags are safe and accessible by collectors. Cart placement must adhere to the set out and spacing requirements. Ensure your cart is placed in front of snow banks and not behind. We recommend placing your carts on the road at the end of your driveway. This will require no extra shoveling. 

Can I put my natural Christmas tree in the green cart?

We will continue to offer special collection of natural Christmas trees separately in January of each year. These are composted in a special manner due to the acidity of pine needles and bylaw restrictions.

What if my cart is damaged?

If your cart is  damaged or missing, please contact the Waste Hotline at 780-496-5678.
Your cart may need to be repaired or replaced if:
The lid or hinges are missing or damaged
The lid does not close properly
The body of the cart is cracked or deformed in any way
The wheels are missing or broken

What if my cart goes missing?

Each cart is equipped with a unique barcode associated with the address it was delivered to. Please report lost or found carts to Waste Hotline (780-496-5678). The situation will be investigated and carts replaced as needed.

How should I clean my cart?

Cart cleanliness is the responsibility of the resident. If your carts need cleaning, rinse your cart with a hose and pour the water on the grass or gravel, being careful that the dirty water does not enter the storm drain. In winter, try mixing 1 part vinegar and 3 parts hot water to help clean the surface and remove odours. Be careful not to empty water onto driveways, sidewalks or walkways, where it could freeze and create hazardous conditions. 

If material gets stuck inside the cart, use a broom or shovel handle to loosen it. To ensure food waste does not become lodged or frozen to the base of the cart, you can place crumpled up newspaper at the base of your green cart.

How do I clean my kitchen pail and keep my green cart from getting smelly?

To clean your kitchen pail, rinse it with hot water or place it inside your dishwasher.

You can mix one-part vinegar and three-parts boiling water as this helps clean the surface and removes the fly-attracting odours. In addition, you should ensure that your green cart remains fully closed at all times.

To reduce odours, we recommend you store your cart in a shady spot, out of direct sunlight.  

To ensure food waste does not become lodged or frozen to the base of the cart, you can place crumpled up newspaper at the base of your green cart.

If your carts need cleaning you may rinse your cart with a hose and pour the water on the grass or gravel, being careful that the dirty water does not enter the storm drain. If material gets stuck inside the cart, you may use a broom or shovel handle to loosen it. To clean your kitchen pail, rinse it with hot water or place it inside your dishwasher.

Can I use a liner in my green cart or kitchen pail?

We encourage residents to not use a liner in their green cart or kitchen pail. If a liner is desired, the liner should be paper (preferably newspaper, paper towel, a paper bag or shredded paper). No plastic of any kind including plastic bags or compostable bags are allowed in the green cart.

Can I use compostable bags?

Compostable or biodegradable bags are not accepted in the green cart as the requirements for breaking down these products which are marketed as "certified compostable products" are very specific and require exposure to extreme temperatures for an extended period of time. Since these requirements are difficult to meet, the remains of these bags would compromise the quality of the final compost product and therefore cannot be accepted.

Can I throw in shredded paper, paper towels, newspaper, tissues (Kleenex), and wood waste (popsicle sticks) in the green cart?

It is recommended to put shredded paper, tissues, paper towels and wood waste, such as popsicle sticks, in your black cart. Newspaper and paper inserts can go in the blue bags recycling.

Small amounts of newspaper or shredded paper can be used in the green cart as a liner.

For More Information

Waste Hotline

Telephone

780-496-5678

Email wasteman@edmonton.ca

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