Our firefighters continue to practice enhanced safe work procedures involving the wearing of appropriate Personal Protective Equipment (PPE) including respiratory, eye and skin protection. Additionally, immediately following an emergency response event, thorough decontamination and self-hygiene protocols are followed to further support their safety.
Our Dispatch Operators are now working from two separate locations to allow for more social distancing and a reduction of potential exposures. There have been no reports of any disruptions in service while the team operates from these two locations.
We have also enhanced our questions for the intake of 911 calls. Our Dispatch Operators, in coordination with Alberta Health Services call evaluators, will ask questions to assess whether a situation has potential COVID-19 implications. This messaging is communicated to our crews to further prepare our first responders and ensure public safety.