Visiting the Muttart Conservatory, John Janzen Nature Centre and Edmonton Valley Zoo now requires all patrons, including members, to purchase and reserve their timed entry for each visit. Time slots can be reserved at MoveLearnPlay.
What Can You Do?
There are steps you can take as we work together to ensure our facilities are safe spaces for everyone wishing to return to the activities they enjoy:
Continue to be kind to each other through this period of transition.
Get a first, second and third/booster doses of COVID-19 vaccine.
Monitor yourself for symptoms of COVID-19. If you are experiencing symptoms, we ask that you not enter a facility, return home and follow current Government of Alberta isolation requirements. Check your symptoms regularly.
Wash your hands regularly.
You can wear a mask to protect yourself and those around you, and please respect people’s personal decisions around wearing masks.
Face Masks on Transit
Face masks on transit and in transit spaces are no longer required in Edmonton. The City’s Temporary Transit Facilities Face Mask Bylaw, which aligned with the mandatory mask requirements put in place by the Government of Alberta, lifted when the Chief Medical Officer for health rescinded their Public Health Orders.
The Edmonton Service Centre is open for in-person and walk-in service. Edmontonians are encouraged to make an appointment or to access the service they require online, by phone or by email when possible. For more information, visit our Edmonton Service Centre page.
Service of Legal Documents on the City
If needed, please contact the Legal Services Branch to arrange a time and manner for personal service of legal documents.
Pursuant to Alberta Rules of Court, Rule 11.21, this email address is not a valid address for service and emails sent to this address with legal documents attached will not be considered service on the City of Edmonton. You will receive a reply from one of the lawyers regarding service arrangements. Please give yourself enough time before service is required to make appropriate arrangements.