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Page updated as of April 8, 2021

In light of the Government of Alberta’s recent announcement to increase restrictions, we will begin a thoughtful approach to determine how this will affect services offered by the City.

As of midnight tonight, all individual reservations and one on one personal trainer bookings at recreation centres are cancelled. 

We want to ensure that Edmontonians, along with those who work at the City, are as safe as possible. We continue to ask Edmontonians to refer to edmonton.ca/COVID19 for the most up to date information. 

Additional information about the City’s pandemic response will be provided at an Emergency Advisory Committee meeting on April 7.

Recreation Facilities

Due to new COVID-19 restrictions announced by the Government of Alberta, all recreation centres are closed.

Arenas, St. Francis Xavier Sports Centre and Kinsmen Sport Centre remain open only for the group rentals including schools, youth and performance rentals as is allowed under Step 1. Personal training is also still available.

Virtual programs are available, including: fitness, personal training, nutrition services, safety and aquatic certification programs, and art programs. To register for virtual programs, visit MoveLearnPlay.

Province of Alberta Restrictions

The province has put in place mandatory public health measures across Alberta to protect the health system and slow the spread of COVID-19.

The province has mandated that all Alberta employees must work from home unless physical presence is necessary.

Restrictions continue to evolve constantly. For the most up-to-date information on the mandatory provincial restrictions, please visit alberta.ca/COVID19.

Enforcement Activation

The City supports the restrictions announced by the province by activating our enforcement teams.

Through close coordination with Edmonton Police Service (EPS) and Alberta Health Services (AHS), teams of Peace Officers work seven days a week to support Face Covering bylaw enforcement and Public Health Order monitoring. While enforcement has occurred throughout the pandemic, the City concentrates our efforts on public spaces, gatherings and worship centres. 

Outdoor Experiences

Edmontonians are encouraged to take part in outdoor recreation activities within the current guidelines. Please check alberta.ca/COVID19 for the most up-to-date restrictions.

Travel Recommendation

The City recommends that Edmontonians limit their non-essential travel and avoid going to other jurisdictions unnecessarily. 

Service Counter Closures

In-person services have been reduced, including the Edmonton Service Centre at the Edmonton Tower, to protect everyone’s health and safety. 

The following locations with in-person services will be closed. Most locations will still offer services via phone, email or mail:

The following service counters will be open for services by appointment only:

Service of Legal Documents On the City

City Hall and Chancery Hall are closed to the public.

Contact the Law branch to arrange a time and manner for personal service of legal documents.

Contact legalserviceinquiries@edmonton.ca or 780-496-7200

Pursuant to Alberta Rules of Court, Rule 11.21, this email address is not a valid address for service and emails sent to this address with legal documents attached will not be considered service on the City of Edmonton.  You will receive a reply from one of the lawyers regarding service arrangements.

The City offers a number of online options for services. The online options available will be found within the department pages that offer the service. More information on these services and many others is available at edmonton.ca/servicechanges.

Any other services can be accessed through the 311 app or by calling 311.

COVID-19 Bylaw Complaints

The City of Edmonton is taking bylaw complaints on concerns related to COVID-19. (eg. Face Coverings)

Physical Distancing Concern

The City of Edmonton is taking complaints on physical distancing concerns related to COVID-19

COVID-19 Resources

Government of Alberta

Latest news and updates on COVID-19 and the current risk level for Albertans.

Government of Alberta

Current Situation

  • Status on current number of cases in Alberta

Current Risk level in Alberta

  • Risk Level 

Cases and Testing

  • Location, confirmed cases and deaths

About Coronavirus

  • Background information on the virus

Prevent and Prepare

  • How to prevent the spread
  • How to prepare

Info for Albertans

  • Info for travellers
  • Info for seniors
  • Info for schools
  • Info for employers
  • Info for municipalities

Actions Being Taken

  • Listing of current actions being taken

Chief Medical Officer Updates

  • Latest statements from Dr. Deena Hinshaw, Alberta’s Chief Medical Officer of Health

Isolation and Quarantine

  • How to access isolation hotels

Resources

  • Listing of web based resources

News

  • Links to Alberta news on new cases of COVID-19
Government of Canada

Outbreak Update

  • Current situation
  • Risk to Canadians
  • How Canada is monitoring COVID-19
  • History
     

Symptoms and Treatment

  • Symptoms of COVID-19
  • If you become ill
  • Diagnosing coronavirus
  • Treating coronavirus
  • About coronaviruses
     

Prevention and Risks

  • How coronavirus spreads
  • Preventing coronavirus
  • Risks of getting coronavirus
     

Being prepared

  • Being prepared
  • For individuals
  • For communities
  • For schools and daycares
  • For workplaces
     

For health Professionals
 

Canada’s response

  • How Canada is responding to COVID-19
  • At Canadian airports
  • Assisted departures
  • Collaboration

Travel Advice

  • Active travel health notices
  • Health risks
  • Safety and security abroad
  • Avoid all cruise ship travel
  • Registration of Canadians Abroad
  • For returning travellers

Awareness Resources

  • Know the facts about coronavirus disease (COVID-19)
  • About coronavirus disease (COVID-19)
  • Be prepared
  • Be Prepared COVID-19
  • Travellers returning to Canada
  • Travellers returning from Iran and Hubei Province, China

COVID-19 Data Dashboard

Updated daily - information about various elements of the City’s response to COVID-19

Shared Streets and Mobility Lanes

Shared Streets and Mobility Lanes will open again this spring, for people who walk, bike and drive, regardless of how they choose to move around our city!

The list of locations will include a core set of routes brought back from 2020, with some routes being shifted to other areas of the city. The locations will be adjusted based on observations from last year, and upcoming engagement with select community stakeholders.

Implementation of Shared Streets and Mobility Lanes will begin in May 2021.

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