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Disasters can strike without warning. Be emergency ready.

Stay informed during an emergency. Monitor local radio, TV, social media and 4G LTE cellphones

Get updates from the City of Edmonton:

Emergency Alerts

The Alberta Emergency Alert system provides critical information about an immediate disaster, where it is occurring and what actions Albertans need to take.

Alerts are distributed to the public through various outlets including:

  • Radio and television
  • Internet
  • Rich Site Summary (RSS) feed
  • Social media (Facebook, Twitter)
  • Text messages
  • Road signage

Subscribe to emergency alerts on your smartphone or computer at emergencyalert.alberta.ca.

Local, Provincial & National Resources

Edmonton Area

Phone Numbers

911: Emergencies - fire, ambulance, police, hazardous materials spills

811: Health information and advice 24-hours a day from an Alberta Health Services’ registered nurse

711: Relay service allows deaf people to converse with the hearing over the phone through an operator.

511: Road reports and traffic conditions

311: City government information for transit and program registration, as well as sewer and interpretive services. Anyone requiring fire, ambulance, or police emergency assistance must call 911 for emergency assistance.

211: The Support Network - single access point to the health, human services, community resources and government assistance people need every day as well as in times of crisis

Edmonton Police Non-Emergency Line
Phone: 780-423-4567

ATCO Gas Emergency Line
Phone: 780-420-5585 (Edmonton and area)

EPCOR Power Trouble Line
Phone: 780-412-4500
Website: epcor.com/poweroutages

EPCOR Water Trouble Line
Phone: 780-412-6800
Website: epcor.com/wateroutages

Provincial

Alberta Emergency Alert
Website: emergencyalert.alberta.ca

Alberta Health Services
Website: albertahealthservices.ca

Alberta One-Call
Phone: 1-800-242-3447
Website: albertaonecall.com

Alberta Poison and Drug Information Service
Phone: 1-800-332-1414
Website: padis.ca

National

Insurance Bureau of Canada
Phone: 1-800-377-6378 (Alberta)
Website: ibc.ca

Public Safety & Emergency Preparedness
Phone: 1-800-O-CANADA (1-800-622-6232)
Website: getprepared.gc.ca

Environment Canada
Website: weather.gc.ca

Ensures the City is prepared for and can respond to and recover from a disaster or major emergency.

Information on personal preparedness to help citizens better protect themselves, family members and neighbours.
Information on fire prevention, detection programs and public safety & education.
Includes fire station locations and emergency response service fees and permits.

For More Information

Title Office of Emergency Management
Telephone

311

TTY 780-425-1231
Website http://www.edmonton.ca/emergencymanagement

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