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Customers with mobility difficulties are encouraged to board and seat or secure themselves first. This allows the bus to get on the road faster.

The priority seating area is for those passengers who are using mobility aids (such as wheelchairs, walkers, scooters, canes, crutches, assistance animals), who have disabilities, or who have difficulty getting around. It is also available for people travelling with children in strollers. It is available on a first-come, first-served basis for our priority passengers, but individuals with the lowest mobility receive highest priority.

These front seats are identified by Priority Seating decals. The decals are bright and colourful. Four yellow boxes containing black figures depicting a person with a stroller, a walker, a cane and a guide dog, are on a bright red background with the words, ‘Priority Seating … For persons with reduced mobility'.

Passengers in these seats should be prepared to move to other seats if a customer with a mobility challenge boards the bus.

Priority Seating strip displaying silhouettes of various persons who need priority seating 

Priority seats are also located adjacent to the accessible doorways on the LRT cars.

 

For More Information

Telephone 780-496-3000
Email ETSCustomerTraining@edmonton.ca

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