Due to the COVID-19 situation, we are temporarily suspending mobility training for individuals and groups. Updates will be posted to this page when available. If you have questions, contact the ETS Accessibility Coordinator at 780-496-5788 and leave a message.
School, work and leisure are just around the corner for every Edmontonian with the accessible services, features and programs offered by Edmonton Transit Service. If you have a mobility challenge, are a senior, use a mobility aid such as walker, scooter, cane or wheelchair - or are unsure about using transit because of mobility difficulties, we have just the program for you!
ETS provides a free, customized travel training program for seniors, persons with disabilities and agencies or organizations that work with persons with mobility challenges. The Mobility Choices Travel Training Program was designed to provide information and instruction about our range of accessible features, services and programs and can include bus and LRT hands-on demonstrations (whenever possible), as well as website orientation, information on customer tools use and trip planning support. In some instances, companioned travel with an ETS Travel Trainer may also be available for a practice trip.
Edmonton Transit offers Mobility Choices on an individual and group basis. For individuals who wish to learn about using ETS, one-on-one training may be available. For organizations and groups that need on-going training, ETS can also train agency representatives through our "Train the Trainer" program so that they can provide the information to their own clients. If you are a customer who is planning to purchase a mobility device such as a scooter, wheelchair, or power chair, we may also be able to provide bus orientation with your preferred devices before you purchase them, to ensure they will work on Edmonton Transit buses and the LRT.
If you are interested in booking a Mobility Choices travel training session, or if you wish to obtain any of our customer tools including Communication Cards, Mobility Cards, or Bus Hailer Kits, please call the Travel Training line at 780-496-3000.