If safety and operational efficiency are important to you, you might enjoy a career in Edmonton Transit as an LRT Inspector. Keeping train service safe, reliable and of the highest quality are essential elements of the Inspector role.
LRT Inspectors provide front-line management for the LRT system. They are responsible for direct operational rail/train control to ensure the delivery of safe, reliable and high quality train service to meet service standards and the needs of the public. LRT Inspectors report to the Supervisor of LRT Operations.
Keeping the trains moving and on-schedule is a primary role of the LRT Inspectors. Train operation is managed through the Centralized Traffic Control system (CTC train board). This means the LRT Inspectors must continually monitor radio communication and the movement of the trains. LRT Inspectors also monitor and enforce the policies and procedures as specified in the LRT Rulebook.
In the event of a train breakdown, LRT Inspectors are responsible for getting people off the platform and finding alternate public transit for them. LRT Inspectors also have the authority to take a train out of service. Duties such as crowd control at special events, concerts, hockey games etc. are also assigned to LRT Inspectors.
During major projects such as signal or track upgrades, LRT Inspectors are involved in determining service changes and coordinating operations.
LRT Inspectors interpret, manage and control critical functions of the LRT Building Maintenance System (such as tunnel and station ventilation in the event of smoke or a fire). They manage LRT safety through a variety of inspections to ensure compliance with established safety standards. LRT Inspectors also investigate accidents and incidents.
LRT Inspectors provide supervision and guidance to Transit Motormen and evaluate their performance. They also coach and mentor Motormen and assist them in dealing with situations. Close supervision of Motormen is required to ensure safety at all times.
LRT Inspectors assigned to the Control Room monitor movement of the trains and emergent situations. Everyone is in constant communication. LRT Inspectors also investigate customer concerns and commendations.
LRT Inspectors are often assigned to special projects or task forces. Some examples include LRT upgrades, signal upgrades, or traction power shutdowns.
Unless they are on the road or assigned to a special project, LRT Inspectors work out of the Control Room. LRT Inspectors may have to work in adverse outdoor weather conditions to resolve field issues (for example, grade crossing activation, flagging, accident scenes).
Hours of Work
LRT Inspectors work to provide full system coverage 24 hours a day seven days a week, so shift work is required. Shifts are either 9.23 hours four days a week or 12.3 hours three days a week.
What LRT Inspectors Like About This Job
- Managing their own time, prioritizing their work, making decisions, and the flexibility of the job.
- Interacting with others; supporting Motormen.
- The variety of work and opportunities for special assignments. The role is evolving.
- Opportunities for promotion.
- The technology involved with running the trains. The opportunity to use computer skills.
Unique Characteristics and Challenges of This Job
Safety on the system is paramount and that means movement of the trains must be continuously monitored. When there are track shutdowns, service must be maintained; Inspectors are involved in the planning and coordination of contingency service.
On the road, the LRT Inspector’s job often calls for a quick response and decision making. The ability to handle multiple tasks and make sound operational decisions under stress is essential.
Inspectors can be involved in project work which often has tight timelines and can impact service. Coaching and mentoring Operators is also part of the Inspector’s role.
- You know the system from both a technical and mechanical perspective.
- You are a team player.
- You can evaluate situations, incorporate new information as it comes in and make decisions quickly.
- You are able to multitask.
- You remain even tempered, even under pressure.
You are skilled at troubleshooting and dealing with grey areas in procedures.
- You are respectful.
- You have the ability to coach and mentor employees.
- You are good at problem-solving.
- You have effective verbal and written communication skills and can relay critical information in a timely, efficient manner to key stakeholders such as 311.
Qualifications and Skills
- Completion of Grade 12, supplemented by courses in administration and organizational behaviour.
- Qualified on the LRT Rulebook and a certified Flagman.
- Must attain a Class A6 LRT Operators License.
- Certified on the LRT Centralized Traffic Control System and LRT local control boards.
- Minimum of three years experience as an ETS employee and one year rail experience.
- Experience as a Motorman and experience in the Relief Inspector pool.
- Demonstrated ability to supervise.
- Ability to gather and analyze relevant data and prepare reports.
- Communication skills both verbal and written.
- Ability to handle emergency situations.
- Ability to multi-task with attention to detail in a fast-paced Transit environment.
LRT Inspector is a management position. Classification, compensation and working conditions are governed by the Total Rewards Program for management.
Preparing for This Job
Experience as a Transit Motorman would be an asset. You must go through training and gain experience as Relief LRT Inspector before moving to a permanent position.