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We have reduced in-person services. This includes Edmonton Service Centre located at the Edmonton Tower and other locations, which are closed. This is to protect everyone’s health and safety. Learn how you can still access services at

Bylaws Enforced by ETS

Anyone who uses Edmonton Transit shall also follow the rules and regulations posted on transit vehicles, in transit facilities, or on transit tickets or passes.

ETS passengers must comply with the following Provincial Statutes and Municipal bylaws.

Provincial Statutes

Municipal Bylaws

Ticket Payments

Payment may be made:

  • At most financial institutions
  • By cheque only at quick payment counters at city hall or Chancery Hall 2nd floor during business hours or by debit card
  • By Web -
  • By cashier at Edmonton Service Centre, 2nd floor of Edmonton Tower at 10111 104 Avenue, across from Rogers Place.

By mail to address noted on front of ticket:

City of Edmonton
Bylaw Ticket Administration
P.O. Box 2024
Edmonton, AB
T5J 4M6

Make cheque or money order payable to the City of Edmonton

If the ticket is written as a Provincial Violation Ticket then it is to be paid at the locations below:

(that is, Fare Evasion ticket on the LRT and all Transit Bylaws, Gaming and Liquor Act - Drunk in a Public Place, Trespass to Premises Ticket, Tobacco Reduction Act including Youth Tobacco Act tickets)

Make cheque or money order payable to Minister of Finance.

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