Main page content begins here

As of September 1, 2017, the ETS AISH (Assured Income for the Severely Handicapped) Transit Pass Program will become part of the Ride Transit Program.

How much does it cost?

View the current ETS AISH Pass cost.

The ETS AISH Transit Pass will NOT increase in 2017.

Who is eligible for this discounted pass?

This program is limited to Edmonton residents between 18 and 65 years of age who receive the Provincial AISH income supplement. Persons over 65 should purchase senior passes.

Current ETS fares.

Is this pass the same as an adult monthly pass?

Yes, this pass is like an adult monthly pass, but due to the significant discount provided for this pass, it is not transferable to others.

Can AISH recipients use this pass on the DATS system?

No. This pass is for use on the regular transit system, that is, the regular 12-metre (40-foot) and articulated buses, community buses and the LRT which are all equipped with positions to secure wheelchairs. One of the goals of this program is to encourage persons with disabilities who are able to use the regular transit system with its many accessible features.

How long is the commitment period for this program?

Customers can participate in this program as long as they are eligible and wish to purchase transit passes at the discounted rate.

How do I sign up for this program?

Complete the ETS Subsidized Transit Pass Program
Application Form or pick up a form from the Edmonton Service Centre.

Completed application forms with the required accompanying information can be:

  • Emailed to ETSAISHPass@edmonton.ca

    OR
     
  • Mailed to:
    AISH Transit Pass Program
    P.O. Box 2610, Station Main
    Edmonton, AB
    T5J 3R8
How do you purchase ETS AISH passes? How is payment made?

AISH recipients who choose to participate in the City of Edmonton’s ETS AISH Transit Pass program may purchase their passes at Edmonton Service Centre located on the second floor of Edmonton Tower located at 10111 104 Avenue NW. Payment types accepted:  cash, debit and credit.

As of August 15, 2017, customers will be able to purchase passes in multiple locations including nine City of Edmonton Recreation Centres and three Edmonton Public Libraries.

What are the responsibilities of ETS AISH Pass program participants?
  • Participants must interact with all city employees including ETS Customer Programs Coordinators with courtesy and respect at all times.
  • Participants must keep in mind that the ETS AISH Transit Pass Program does not work in conjunction with the Provincial AISH program office. We can only address questions and issues about the transit pass program and cannot address your inquiries or issues with the AISH income supplement program itself. For these matters, customers are asked to contact their AISH worker directly, as we do not have access to AISH Alberta records.
  • Participants of this subsidized transit pass program must ensure that they advise the ETS AISH Pass Office of changes to personal information (address, name.) as soon as possible.
  • This pass is non-transferable and it can only be used by AISH recipient as purchased.  Proof of purchase may be required by user.
What happens when a participant on this program turns 65 years of age?

Participants of the ETS AISH Pass program who will be turning 65 years of age should make arrangements with the ETS Customer Programs to exit the program upon or before their 65th birthday. If they still require a transit pass can sign up for the further discounted monthly or annual Senior's Pass.

What is the deadline to participate in this program?

Eligible participants can continue to enroll in the current ETS AISH Transit Pass Program which continues without changes until the end of August 2017.  As of September 1, 2017 it will become part of the Ride Transit Program and offer many new added benefits to participants.

How is my personal information used?

Personal information supplied by applicants is protected by the privacy provisions in the Freedom of Information and Protection of Privacy Act. The City (ETS) uses the information supplied by the applicant in order to confirm eligibility to enrol in the program. The Provincial Ministry administering the AISH income supplement program is consulted to confirm that an applicant is in receipt of the AISH benefit and that they reside in Edmonton.

What about loss or theft of a pass?

Lost or stolen passes are considered the same as lost or stolen cash and will not be replaced. Additional passes may be purchased at the regular adult rate.

Are the passes transferable to other adults?

Passes are intended for the use of AISH recipients only and may not be transferred or sold to others.

For More Information

ETS AISH Transit Pass Office

NOTE: If you have questions about your Provincial AISH benefits specifically, please consult your AISH worker.
Telephone 780-496-8321
Email ETSAISHPass@edmonton.ca

End of page content. Please choose between the following five options:

Back to main menu Back to current page menu and content View current page breadcrumb Back to site search Continue to page footer content