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Start the Census Now!

PIN codes are being mailed to all households starting April 1 — use your code to access the census. Only one adult (18+) per household needs to complete the census. 

Please ensure you are using an updated browser version. All questions must be answered to submit the census.

Questions? Phone the Census Call Centre at 780-442-2022.

Census workers will be going door-to-door starting April 22 to collect information from households that did not complete the census online. 

Fill out the PIN request form ONLY if you do not have your PIN code. 

Frequently Asked Questions

Why Census?

Collecting up-to-date population data is an important and effective way to plan for the needs of a growing and diverse city. Census information is used by various facilities, organizations, and stakeholders to deliver a wide range of municipal services including schools, recreational centres, emergency services, and major infrastructure.

Help plan for your City by taking part in the 2019 Census — available online April 1.

Important Census Dates

April 1 — Census 2019 questionnaire is available online at

April 8-18 — Census worker training period (must attend one session)

April 22 — Census workers begin door-to-door collection

May 20 — Door-to-door collection (phase one) complete

Census FAQ

How can I become a census worker?

The City hires 750-1000 temporary contract workers to help carry out a municipal census. If you are over the age of 18 and legally entitled to work in Canada, you may apply to become a census worker. To be successful in this position, you must be comfortable operating handheld digital devices, and enjoy talking to your neighbours while navigating your community. 

View the Census Worker Job Description.

The online worker application is now live at Work the Census.

How do I complete the census?

Simply go to Census Online and enter your PIN code; follow the prompts to provide the requested information.

How does census information impact municipal budgeting?

Census information is used to assess existing growth and service targets as well as long-term requirements for capital development and operational planning. In short, it’s essential for municipal budget cycles.

How is municipal census data used?

The City uses census data to plan for public services and infrastructure such as schools, roads, recreational facilities, fire and police services, and libraries. Basing planning decisions on recently updated demographics results in more appropriate use of revenue and resources.

How is the social profit sector affected by the census?

Many social profits are funded on a population basis; these organizations also use the data for operational and long-term planning in addition to securing funding opportunities. 

I lost or didn’t receive my Personal Identification Number (PIN) — what do I do?

If you have not received your letter with your unique Personal Identification Number (PIN) by April 3, 2019, or are unable to find your PIN, you may call 780-442-2022, Monday to Friday, 8am-7pm, Saturday and statutory holidays 9am-4pm (closed Sunday).

You may also access the census PIN recovery request form at Census PIN Request Form

Is my information secure if I complete the census online?

All census information provided online is encrypted during transmission and is stored in a secure database located in Canada. The amalgamated information provided from all households is transferred to the City's Census Reporting System for long term management and report generation purposes. The retention of the information is in compliance with the Freedom of Information and Protection of Privacy Act. Reports generated on areas of the City with a population between 1 and 49 are always reported as zero.

What is the Personal Identification Number (PIN) used for?

A unique Personal Identification Number (PIN) is assigned to each residential address within the City of Edmonton. PIN letters are mailed to households starting on April 1, 2019. You will use your PIN to access the 2019 online Census at Census PIN Request Form

What questions are asked on the census?

Census 2019 asks only five questions: dwelling type, number of residents, gender, birth year and birth month.

When can I complete the census?

Census 2019 will be available online as of April 1. Use the PIN you received in the mail to enter the information for your household. If you do not fill out the census by April 22, a census worker will come to your door and fill out the census with you using a mobile tablet. 

If there is no answer at a residence, the census worker will leave a notice. The census worker will try and make contact with every household until the census has either been completed online, completed over the phone through the call centre (780-442-2022), or completed in person with you.

Complete Census Here

Who should fill out the census?

Only one person (over the age of 18) per household needs to fill out the census on behalf of all members of the household. 

City staff can only plan and deliver services for the residents who identify themselves in the census, so ensuring you are counted is important to help municipal services reach you and your family.

Why don’t we just use the federal government’s census information?

The federal census that takes place every five years captures different information than the municipal census. Relying on outdated data to make municipal planning decisions is not an efficient use of taxpayers’ money, and five years can make a large difference at the city level. Municipal census data is required to access current population data to determine the need for services and infrastructure in our rapidly growing City.

Why is there a municipal census?

The main purpose is to collect up-to-date population data. This data is crucial for City departments, businesses, and non-profit organizations in making short-term and long-term operational and strategic plans. 

The data also provides the basis for valuable grants from the provincial and federal governments. The City will only receive grants for the people identified in the census, so it’s important that every resident is counted.

In June 2018, City Council passed policy C520C. The policy states that the City of Edmonton will conduct an annual census in 2019 and 2020.

For More Information

Census Services

16304 - 114 Avenue
Edmonton, AB 
T5M 3R8

Telephone 780-496-8008
Fax 780-498-7058

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