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Edmonton's Plan to End Homelessness

Developed in 2009, Edmonton’s Plan to End Homelessness focuses on strategies to eliminate homelessness with housing and support, rather than just managing the problem with short term solutions. Central to the plan is the Housing First approach, where people who are experiencing homelessness are quickly found a home, and then given the supports they need to keep that home.

For more information on the update to Edmonton's Plan to End Homelessness and how you can get involved, visit

Homeless on Public Lands

The City's approach to homelessness looks at social, housing, safety and environmental impacts. This includes addressing homeless encampments on public land by:

  • Supporting individuals experiencing homelessness encountered on public land and getting them on the path towards safe housing using the Housing First principle
  • Making a positive difference in the lives of the individuals experiencing homelessness
  • Reducing the number of encampments and cleaning up debris left behind
  • Increasing the enjoyment and safety for all park users

The City of Edmonton and its partners are working together to connect people experiencing homelessness to supports and housing. As citizens, it's not always easing knowing which number to call or what to do! This is how you can help.

For individuals who have no home, winter can be a dangerous time with increased risk of frostbite and hypothermia. Print this quick reference on steps you can take to help someone during the winter months.

Winter Emergency Response Guide 2016-17

The guide includes information on winter shelters, extended drop in hours, warming bus schedule, food, clothing and referrals to services.


When the location of a camp is identified by a resident or park user, City of Edmonton Park Rangers will visit the camp within four days to determine the nature of the camps, activities and needs. From there:

  • Individuals camping on City land are connected to support services and housing options by the Boyle Street Outreach team.
  • The Camp is scheduled for cleanup by Parks Maintenance crews
  • Any illegal activity is reported directly to Edmonton Police Service
Who we Are
The Homeless on Public Lands Committee is a collaborative effort between the City of Edmonton, Edmonton Police Service, Homeward Trust and Boyle Street Community Services. We consult and work closely with other community networks such as the Edmonton Coalition on Housing and Homelessness, Alberta Health Services and REACH Edmonton.
Reporting a Homeless Camp on Public Land

To report a homeless camp in the River Valley or other City of Edmonton Park or Public Land (Please call 311 to describe the location of the homeless camp. A Park Ranger will follow-up to your report within 24 hours).

Looking for mental health, addictions, shelter, or other support for a homeless individual? Please call 211 and an operator can connect you with the information that you need.

To report a medical emergency, fire, or illegal activity (beyond camping on public land) occurring in the River Valley or other City of Edmonton Park or Public Land (Please call 911 for an emergency in progress, or the non-emergency Edmonton Police Service line at 780-423-4567).

Resources for River Valley Residents

For residents in the areas of Riverdale, Cromdale, Millcreek and Skunk Hollow/Queen Elizabeth who want to provide general feedback, please email To report a camp location, please continue to follow the reporting procedures described in “Reporting a Homeless Camp on Public Land” to ensure that camp locations are captured and can be addressed as quickly as possible.

The Homeless on Public Lands Committee works closely with resident groups and are able to provide additional information, communication, community league presentations, newsletters etc. to you and your neighbours.

For More Information

Online Contact 311 Online

In Edmonton: 311

Outside Edmonton: 780-442-5311

TTY 780-944-5555

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