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Developed in 2009, Edmonton’s Plan to End Homelessness focuses on strategies to eliminate homelessness with housing and support, rather than just managing the problem with short term solutions. Central to the plan is the Housing First approach, where people who are experiencing homelessness are quickly found a home, and then given the supports they need to keep that home.
For more information on the update to Edmonton's Plan to End Homelessness and how you can get involved, visit endhomelessnessyeg.ca.
Providing Accessible Transit Here (PATH) is a City of Edmonton program that provides free monthly transit passes to individuals who are homeless or are at high risk of homelessness.
The City's approach to homelessness looks at social, housing, safety and environmental impacts. This includes addressing homeless encampments on public land by:
The City of Edmonton and its partners are working together to connect people experiencing homelessness to supports and housing. As citizens, it's not always easing knowing which number to call or what to do! This is how you can help.
For individuals who have no home, winter can be a dangerous time with increased risk of frostbite and hypothermia. Print this quick reference on steps you can take to help someone during the winter months.
The guide includes information on winter shelters, extended drop in hours, warming bus schedule, food, clothing and referrals to services.
Flowchart: The City of Edmonton's response to homeless camps on public land.
When the location of a camp is identified by a resident or park user, City of Edmonton Park Rangers will visit the camp within four days to determine the nature of the camps, activities and needs. From there:
To report a homeless camp in the River Valley or other City of Edmonton Park or Public Land (Please call 311 to describe the location of the homeless camp. A Park Ranger will follow-up to your report within 24 hours).
Looking for mental health, addictions, shelter, or other support for a homeless individual? Please call 211 and an operator can connect you with the information that you need.
To report a medical emergency, fire, or illegal activity (beyond camping on public land) occurring in the River Valley or other City of Edmonton Park or Public Land (Please call 911 for an emergency in progress, or the non-emergency Edmonton Police Service line at 780-423-4567).
For residents in the areas of Riverdale, Cromdale, Millcreek and Skunk Hollow/Queen Elizabeth who want to provide general feedback, please email homelessonparkland@edmonton.ca. To report a camp location, please continue to follow the reporting procedures described in “Reporting a Homeless Camp on Public Land” to ensure that camp locations are captured and can be addressed as quickly as possible.
The Homeless on Public Lands Committee works closely with resident groups and are able to provide additional information, communication, community league presentations, newsletters etc. to you and your neighbours.
| Online | Contact 311 Online |
|---|
| Telephone | In Edmonton: 311 |
|---|---|
| TTY | 780-944-5555 |
| 311@edmonton.ca |
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