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The Encampment Response Team (ERT) addresses encampments on public land in partnership with Homeward Trust, Boyle Street Community Services and Bissell Centre. Edmonton Police Service and Edmonton Fire Rescue Services also support planning efforts.

ERT focuses on closing and cleaning up high risk encampments to ensure the safety and well-being of individuals and to help connect people sleeping outside with housing and support services.

View the latest updates on the Housing and Homelessness Initiative on the Recent News page. 

Encampment Response during COVID-19

The Encampment Response Team (ERT) addresses encampments on public land in partnership with Homeward Trust, Boyle Street Community Services and Bissell Centre. Edmonton Police Service and Edmonton Fire Rescue Services also support planning efforts.

ERT focuses on closing and cleaning up high risk encampments to ensure the safety and well-being of individuals and to help connect people sleeping outside with housing and support services.

The City schedules closures and clean-ups of encampments on public land. The closure and clean-up of encampments is prioritized based on the level of risk posed to individuals in the encampment and the surrounding community. City staff and community partners conducting outreach into encampments continue to:

  • Map and track people who are homeless and sleeping outdoors in the city
  • Conduct wellness checks by identifying who needs basic services such as food and healthcare
  • Identify individuals who may be showing symptoms of COVID-19 and connect them to assessment and treatment
  • Hand out information on how to prevent the spread of COVID-19

Cleanup operations staff are in regular contact with Peace Officers on encampments to coordinate cleanup and to ensure encampment occupants are adhering to Alberta Health Services guidelines. Abandoned encampments continue to be mapped, investigated and sent for cleanup.

Report An Encampment

If you have concerns about an encampment or other issues like discarded needles, call 311 or use the 311 App.  To report a fire, medical emergency, or crime, call 911.

What You Can Do

Support for Vulnerable Edmontonians in Extreme Weather Conditions

Caring for our city’s most vulnerable becomes especially critical in extreme weather conditions.

The City, Homeward Trust and community partners work together to determine when to enact the City’s extreme weather protocol.

Extreme Weather

Access To Transit

Providing Accessible Transit Here (PATH) is a City of Edmonton program that provides free monthly transit passes to individuals who are homeless or are at high risk of homelessness.

Edmonton's Plan to Prevent and End Homelessness

Edmonton’s Plan to Prevent and End Homelessness focuses on a ‘housing first’ approach where people experiencing homelessness are quickly found a home, and then given the support they need to keep that home.

Homelessness Statistics in Edmonton

homewardtrust.ca

Flowcharts

How the City and its Partners Respond to Encampments on Public Land

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555

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