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The City is creating an action plan, known as the Corporate Accessibility Plan, to support carrying out the Accessibility for People with Disabilities Policy. The first 3-year plan will be effective from 2021 to 2024. We will provide updates on our progress throughout this period. 

In November and December 2020, we asked for your feedback on draft actions that will make up the Corporate Accessibility Plan. Thank you for sharing your feedback. The What We Heard Report includes details of our findings. 

Accessible formats of the report are available upon request. Please email

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