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Ensuring all people are treated with respect, with equitable access and opportunity to participate to the fullest extent in the city.

The City of Edmonton is creating an updated corporate accessibility policy. 

The updated policy will guide development and implementation of City policies and civic engagement, programs and services, communications and technology, employee services and infrastructure (facilities, open spaces and transportation) to ensure full consideration of individual's needs and diverse abilities. 

A Fundamental Aspect of Society

Accessibility is fundamental to the quality of life, well-being and engagement of individuals in the social, economic, cultural, spiritual and political aspects of society. 

The City of Edmonton Accessibility for People with Disabilities Policy is intended to ensure all people are treated with respect, and have equitable access and opportunity to participate to the fullest extent in the city.

The policy development will review, integrate and update City policies related to accessibility to guide achieving the highest standards in accessibility for Edmontonians.

Public Engagement

Current Activity

Join us for one of these interactive drop-in sessions. You’ll have a chance to share your feedback and perspective.

Please note: there will be no formal presentations. Captioning (CART), American Sign Language (ASL) Interpreters, children’s activities and light refreshments will be provided. For all other accommodation requests, please call 311 to make arrangements.

2019 Winter Drop-in Engagement Sessions

Tuesday February 26, 2019

Time: 4:30-7:30pm
Location: West Edmonton Christian Assembly
6315 199 St NW

Thursday February 28, 2019

Time: 4:30-7:30pm
Location: The Meadows Community Recreation Centre 
2704 17 St NW

Tuesday March 5, 2019

Time: 5-8pm
Location: Edmonton Tower Lobby
10111 104 Ave NW

Thursday March 7, 2019

Time: 4:30-7:30pm
Location: Clareview Community Recreation Centre
3804 139 Ave NW
 

Wednesday March 13, 2019

Time: 4:30-7:30pm
Location: Terwillegar Community Recreation Centre
2051 Leger Road NW

Project Timeline

September 2019 

Policy to City Council for approval 

May 2019

What We Heard and Did (round 2)
Policy Refinement (final)

February - March 2019

Public Engagement - Advise on Policy

August - December 2018

Key Stakeholder Engagement on Policy (first draft)
What We Heard and Did (round 1)
Policy Refinement (second draft)

January - July 2018

Best Practice Research and Policy Development (first draft)


 

Project Overview

The updated Accessibility for People with Disabilities Policy, reflecting current best practices and research, will replace the existing policies that address accessibility and integration of people with disabilities: 

Combining these policies into one all-encompassing policy will support ensuring all people are treated with respect, and have equitable access and opportunities to participate to the fullest in City policies and civic engagement, programs and services, communications and technology, employee services and infrastructure (facilities, open spaces and transportation).  

The policy update is guided by a number of drivers including: 

  • The City’s commitment to providing accessible environments and universal design to ensure full consideration of individual’s needs and diverse abilities
  • Alignment with the City’s broader strategic framework and related plans and policies
  • Alignment with provincial, national and international policies, best practices and research
  • Opportunities to increase the City’s quality of life and reputation as an accessible city

Frequently Asked Questions

How does the City define accessibility and disability?

Words can often have differing interpretations. For this policy work, the City has adopted the following definitions to create a common understanding: 

Accessibility — a concept integral to human rights that refers to the absence of barriers that prevent individuals and/or groups from fully participating in all social, economic, cultural, spiritual and political aspects of society. The term is often linked to people with disabilities and their rights to access. It also refers to universal design characteristics of products, devices, information, programs, services and infrastructure that enable independent use or support when required, and access by people with a variety of disabilities.

Disability — a physical, mental, intellectual, learning, communication or sensory impairment or functional limitation, whether permanent, temporary or episodic in nature, that, in interaction with a barrier, hinders a person’s full and equitable participation in society (proposed Accessible Canada Act, Government of Canada).

Does the City have an existing policy related to accessibility?

Yes, there are 2 existing policies related to accessibility: 

The new policy builds on these outdated policies and is expanded to include technology, information, communication, transportation, recreation, open spaces, civic engagement, programs and services.

Who will be impacted by the updated policy?

All Edmontonians, visitors and City employees will be impacted. City policies are intended to guide all plans and decisions that impact the public.

What kind of changes can I expect to see because of this policy?

Approval of the policy will kick-start a review of existing City programs and services that will guide next steps. Like most changes, it will take time. 

The policy will be approved by City Council (anticipated for end of 2019).
 

Are people with disabilities involved in development of the updated policy?

The City has been working with various external groups representing different abilities, including the Accessibility Advisory Committee, in preparation of the draft policy.

Everyone is invited to participate in the public engagement opportunities beginning in February 2019. Feedback gathered will help to refine the policy.

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email 311@edmonton.ca

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