With the Open City initiative, the City is beginning to look at data in new and more sophisticated ways. The Analytics Centre of Excellence leverages the vast stores of the City’s electronic data and analytic capability to support informed policy development and decision making.
ACE - Analytics Centre of Excellence
The Analytics Centre of Excellence (ACE) provides leadership, evangelization, best practices, research, support and training for analytics across the City. ACE encourages the use of data by providing a central, consolidated resource for City staff and Citizens to collaborate, share methodologies and gain knowledge through the effective use and development of actionable analytics.
ACE focuses on:
- Developing an Internal Consultation Service
Providing a high-value corporate level consultation service to City staff that supports business stakeholders in the conception, planning and implementation of data-driven solutions to City service delivery issues.
- Building an Analytics Culture
Supporting the creation of an analytical special interest group, collaboration portal and training program which will serve as a focal point for sharing analytical expertise and knowledge across the City.
Contextual Analysis of Crime Project
In a three-way partnership CAC, Citizen Services and the Edmonton Police Service worked together in finding a way to leverage advanced analytics to provide actionable insights for the Neighbourhood Empowerment Teams (NET). The insights would move the business away from responding to the occurrences of crime of yesterday to taking a truly preventative approach to crime in the City of Edmonton. 233 social, physical and environmental geo-spatial factors were evaluated by advanced machine learning algorithms generating 92 highly significant rule sets that are used by NET to find new ways of addressing crime issues. The project was profiled in an Edmonton Journal article published in January 2015.
Open Analytics Map
The ACE staff brought together census, spatial and 311 data into one map visualization currently containing 125 data layers. The map allows City staff to view the density of different demographic, event or spatial data alone or in combination and helps answer a variety of business questions in an empirical, data-driven fashion. The map is being distributed internally to several business areas.
Geospatial Service Demand Modelling
ACE in partnership with Citizen Services developed a map based analytical tool that can help identify areas where City services can be optimally located to best service a targeted demographic, such as Green Shacks. This service density approach makes use of advanced visualization tools that can also be customized to address specific analytical needs in other City departments.
Corporate Security Strategic Deployment Initiative
ACE partnered with the City' Corporate Security team to develop a system that proactively identifies anomalies within Corporate Security incident records and alerts advisors of unusual spikes in incident counts. Adapting methodologies used in the Healthcare industry for biosurveillance, a brute force anomaly detection algorithm was developed for detecting emerging security issues and generating actionable alerts for Corporate Security advisors. Human error alarms have decreased by 52% since the implementation of the tool.
Security Resource Deployment Optimization
In partnership with ACE, Edmonton Transit Security recently updated its comprehensive intelligence-led security resource deployment model in a manner that optimizes the deployment of Transit Peace Officers to trouble locations and times along the system. The upgraded system uses cutting-edge data mining algorithms to automatically analyze current transit incident data and optimally places Officers where they are needed the most. The project was profiled in an Edmonton Journal article published in November 2014.
Eliminating Poverty in Edmonton
ACE is providing analytical support and assistance to the Information and Research Round Table (IRRT) from the Mayor’s Task Force to Eliminate Poverty in Edmonton. In collaboration with task force members, ACE is currently working on acquiring datasets that will help in the analysis of poverty in Edmonton.