The City of Edmonton’s long-term planning and work is guided by Council’s Strategic Plan. Implementation plans and performance measures have been set to guide the City’s progress to achieving its goals. Several of these performance measures are measures of public opinion.
Citizen Perception Surveys are carried out annually to gather data and report on the performance measures which guide the City’s progress towards achieving the strategic goals.
These surveys collect data for the performance measures, but also other data related to citizen perceptions and satisfaction with City services. The results gathered will be reported along with other non opinion-based performance measures to track the City’s progress toward achieving its strategic goals.