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Goal 4: Edmonton is a safe city

Edmontonians view their personal and collective safety as fundamental to the livability of their city.

Safety extends to well maintained, accessible streets, sidewalks and public buildings and the maintenance of physical order. Edmontonians want their municipal government to work with them to provide infrastructure, emergency services and leadership in proactive urban and transportation design that adds to public safety and to the livability of their city.

Edmontonians understand that safety and prevention are entwined. They take responsibility for social order and crime prevention. They appreciate and support public education to raise awareness of individual and community contribution to safety.

The City of Edmonton works on several fronts to ensure public health and safety through preventive programs as well as emergency response services.

Outcomes and Measures

The performance measures for Goal Four measure the City of Edmonton’s progress in ensuring that Edmontonians enjoy safety and security in their home, work and community and timely access to emergency services and supports. They also indicate the extent to which Edmontonians share the responsibility for personal and community safety.

Corporate Performance Measure

  • Percentage reduction of crime


Percentage total crime reduction within 8 major crime indicator categories:

    1. Assault
    2. Homicide
    3. Robbery
    4. Sexual Assault
    5. Break and Enter
    6. Theft from Vehicles
    7. Theft of Vehicles
    8. Theft over $5,000
How are we doing?

  • Percentage of citizens who feel Edmonton is a safe city


Proportion of Edmontonians who state that Edmonton is a safe city.

    • 3-year target - 51%
    • 10-year target - 58%

How are we doing?

  • Percentage of fire calls that meet first full alarm targets


The percentage of times Fire Rescue Services is able to deploy a full complement of at least 14 firefighters on scene within 8 minutes. It shows the effectiveness of the deployment model in terms of locations of stations and of apparatus at those stations.

    • 3-year target - 90%
    • 10-year target - 90%

How are we doing?

  • City employees identified to staff the Emergency Operations Centre (EOC) who have participated in emergency preparedness training and exercises


Staff is identified to fulfill specific roles in the EOC, and this measure is intended to track their readiness to take on those roles in case of a major emergency.

    • 3-year target - 95%
    • 10-year target - 95%

How are we doing?

More information about the strategic goals and department performance measures can be viewed in The Way We Live Implementation Plan document.


The Way We Live Implementation Plan builds on current projects programs and services. It identifies actions the City will implement over 10 years to advance the goal of improving Edmonton’s livability.

For More Information

Tomas Ernst

Title Director, Business Performance


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